REUSE - If magic link expires

Magic links expire after three days for security reasons. This time frame might be different depending on how your organization sets up the app.

Don’t worry if your magic link expires! The platform automatically helps you reset it.

  1. When you select an expired magic link, you are automatically sent to a landing page. It tells you that a new link was just sent to your email.

  2. Open the new email. It’s usually titled New Magic Link.

  3. Select the Magic Link.

  4. The platform automatically opens on your device and you’re logged in.