Moderate video and audio

Help a user get on the screen

1. Scroll down in the session and select the Attendee counter. It’s located below the countdown timer and to the right of the session title.

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2. Choose either the Backstage or the Attendees tab.

3. Select the 3 dots icon next to a user. You might not see it in the Attendees tab, depending on how site organizers set up the platform. In that case, you can only help backstage users.

4. Select Enable audio/video.

5. The user is not automatically brought on screen. First, they are prompted to choose whether to come on screen with just their audio or both audio and video.

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Helping a user get on the screen.

Remove a user from the screen

1. Click the name in the desired presentation screen

2. Click Stop Publishing

Mute or unmute a user’s audio

1. Click the name in the desired presentation screen

2. Click Mute audio or Unmute audio

Enable and disable a user’s video

1. Click the name in the desired presentation screen

2. Click Mute video or Unmute video

Send everyone back to the home page

You can send everyone back to the home page to conclude the session.

1. Select the 3 dots icon in the session control bar.

2. Select Stop All.

3. Select Stop All again to confirm the action.

4. Everyone in the session sees a pop-up message: “The session was ended by a moderator.” Once they select Ok, they return to the home page.