For some events, you receive a preset password from your organization.
1. Log in with your preset password
Open your welcome email on your desktop or mobile device.
Select the site URL.
The welcome page automatically opens on your device.
Select Login.
Select Log in with email and password.
Enter the Email and Password that are provided in your welcome email.
Select Login to enter the site.
2. Set a new password (optional)
If you change your password, make sure it’s something you can remember.
Select the Profile icon in the navigation bar.
Select My Information.
Type a password in the Password and Confirm Password fields. Make sure they are identical.
Select Save at the bottom of your profile.
My password doesn’t work!
Whether you forgot your password or something’s just wrong, you can always get a new magic link to log in without a password.
After that, you don’t need a password. You can enjoy the event without one and log in with the magic link at any time. But if you prefer, you can set a new password. Remember that you still need to use the magic link to log in to the mobile app.