Configure default notification preferences

Site admins can control the default notification preferences for new users. Then once users are on the platform, they can set their own preferences. Or if a notification isn't relevant to your platform because you don’t use the feature, you can hide its preferences.

Who can configure this feature?

Set default notification preferences for new users

This only affects new users who are added to the platform after you set the default preferences. It does not affect users who are already on the platform.

For multi-site platforms, settings are the same for every site.

You can decide which notifications users receive by default before they choose their own preferences. To set defaults:

Open the Notifications tab.
Under each activity, there are multiple notification types. You can turn them on or off individually, or Select/Deselect All of them at once. See the Notification types and Activities tables below for definitions.

A list of multiple activities that happen on the platform, grouped under 'message alerts' and 'feed and forum notifications.' Each one has multiple types of notifications associated with it, and each one can be toggled on and off..

Setting notifications on and off.

If you aren’t sure what to pick, select Revert to default settings above each notifications category to see our recommended settings for a standard platform.

The 'Revert to default settings' button is located next to the category title 'message alerts.'

Reverting to the default settings for message alerts.

Show or hide preferences for all users

This setting affects all users who are already on the platform and who are added in the future.

For multi-site platforms, settings are the same for every site.

If your platform doesn’t use a feature (like the social feed), users don’t need to set notification preferences for activities related to it (like “Social feed activity”). You can hide the activity in the notification preferences panel so that they don’t have the option to set preferences for it at all.

To show or hide an activity:

Open the Notifications tab.
Turn on Display in user preferences to the right of the activity name to show it, or turn it off to hide it. See the Activities table below for definitions.

The 'Display in user preferences' toggle is turned off for 'New forum topics'. Another image shows the effect that has on the user's notifications preferences panel- 'New forum topics' is hidden.

Hiding an activity in the notification preferences panel.

Definitions

Notification types

Notification type	Example

Notification type	Example
You won’t see this type in the site admin notification settings. They are always turned on for most notifications, so you don’t have the option to turn them off. They are always turned off for New forum topics and Social feed activity (new posts)
(Also called Browser Push Notifications)
(Also called App Push Notifications)

Activities

Activity type	Definition

Activity type	Definition
New message requests	Direct messages from a user you haven’t messaged before.
New messages	Direct messages after accepting the initial message request.
New forum topics	New topics added to the forum.
Forum activity	New forum posts in forum topics you follow.
Social feed activity	New social feed posts.
Tagged on a post	You were tagged on a social feed or forum post.
Responses on your posts and comments	On your social feed or forum posts: Comments Replies to comments On any social feed or forum post: Replies to your comments
Likes on posts and comments	On your social feed or forum posts: Likes On any social feed or forum post: Likes on your comments

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