Log in to the mobile app
You can log in to the JUNO mobile app with a magic link. You can’t use a password.
What is a magic link?
Where is my magic link?
Log in
Make sure to download the app first. If you don’t, the magic link opens your mobile internet browser (like Google Chrome). You can continue to use the site there if you’d like. But we recommend the app for the best mobile experience!
1. Download the JUNO Live app
On your mobile device, tap one of these links to go to the app store page:
Apple iOS devices: JUNO Live in the App Store
Android devices: JUNO Live in the Google Play Store
Your app store automatically opens to the JUNO Live app page. Select Get or Install to download it.
2. Log in to the app
Go back to your magic link email on your mobile device.
Select the Magic Link.
The app automatically opens and you’re logged in. If it doesn’t open, try copying and pasting the link into the app.
Manually paste the magic link into the app
If the app doesn’t open when you tap the magic link, you can copy and paste the link into the app.
Make sure you downloaded the app.
Open your magic link email on your mobile device.
Press and hold the magic link to open a menu of options.
Select Copy link/URL.
Open the app. There is a blank textbox to paste your link.
Press and hold in the textbox to open a menu of options.
Select Paste.
Select Go.
If you don’t see a place to paste your link on the app landing page, you might need to update the app to the latest version.
If you still have trouble, see Troubleshoot logging in to the app.
Paste your magic link into the textbox on the app’s landing page.
If the magic link expires
Related articles
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Troubleshoot logging in to the app (Technical Support)
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Log in with a magic link (web) (Everyone)
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Get a new magic link (Everyone)
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Log in with a preset password (web) (Everyone)
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Log in to the mobile app (Everyone)
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Log in on a desktop computer (Everyone)