Site admins can view and download sitewide analytics from multiple locations. Don’t see what you’re looking for? Get analytics per page or request additional analytics from the JUNO team.
Who has access? |
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Only site admins can access sitewide analytics. |
Basic analytics: Examine your data
The Examine Your Data page visualizes your data. To open the page:
Open the More menu from the navigation bar.
Select Basic Analytics at the bottom of the menu.
Select the Examine your data tab at the top of the page.
Filter and view data
The page is categorized into widgets. For example, “Forum Views” and “Live Sessions” are two widgets. Each one displays data in a line graph to help you understand your data over time.
Choose which widgets to display by selecting from the category filters at the top of the page. Or use the Time Frame filters to narrow the data’s Start Date and End Date.
Select a graph to expand it and see more details. From there, you can hover over a specific date to examine the graph on a specific day in the past. Or for even more granularity, filter the time frame to a single day (See Filtering Data below) to examine the graph by the hour.
The number below the widget title is the total for that time period.
The percent change compares the currently selected time frame to the time frame listed before it in the Time Frame dropdown list. (For example, “Today” compared to “Yesterday”.) Increases are shown in green with an arrow pointing up, decreases are red with an arrow pointing down, and no change is yellow with no arrow.
Download reports
You can download a CSV report from each widget to get all the data and its specifics. Select the Download Report icon once to prepare the report. This might take a moment. After it changes color, it’s ready. Select it again to download the report.
Basic analytics: User activity exporter
The User activity exporter lets you download custom user activity reports. You can filter the data based on a time frame, specific dates, and activity types.
To open the page:
Open the More menu from the navigation bar.
Select Basic Analytics at the bottom of the menu.
Select the User Activity Exporter tab at the top of the page.
To download a report:
Choose a preset Time Frame or select custom Start and End Dates.
Select at least one or more User Activities and Actions.
Select Generate Your Report. Don’t refresh or exit the page while it processes.
When the Download button changes color, your report is ready. Select the Download icon to save it to your computer.
More analytics in the site admin dashboard
Another analytics page is located in the site admin dashboard.
To go to the site admin dashboard, add/editsite/admin/analytics
to the end of your site URL. For example, if your site is junolive.com
, go to junolive.com/editsite/admin/analytics
.Real-time analytics
The Happening Now section takes a snapshot of current activity on your site. The clock shows when the last snapshot was taken, in UTC time. To see what’s happening now, select the refresh button next to the clock.
Select any of the data categories to open a pop-up with more details. Selecting a page link in any of these popups will send you to that content page. Categories include:
Active users
Displays the total number of active users. Also displays demographic data. You can choose which type of data is displayed. See your configuration options.Live session attendance
Displays the total number of currently live sessions. Also lists the attendance for every live session individually. In-person, past, and upcoming sessions are not counted. Session recordings that have been archived as on-demand content are not counted.Session attendance
Displays the total number of people currently viewing live sessions. Also lists the attendance for every live session individually. In-person, past, and upcoming sessions are not counted. Session recordings that have been archived as on-demand content are not counted.Library pages: Active Viewers
Displays the total number of people currently viewing on-demand content pages. Also lists the number of viewers for every on-demand page individually. You can remove this tile if you don’t need it. See your configuration options.Exhibitor pages: Active Viewers
Displays the total number of people currently viewing exhibitor pages. Also lists the number of viewers for every exhibitor page individually.
You can configure the real-time analytics dashboard! See your options.
Analytics by date range
In the Date Range section, you can view and download analytics for a specific date range. Select one of the preset ranges or enter custom dates.
Data under the Happening Now and Top Members sections are not affected by these date ranges.
To change the date range:
Select the Date Range text box.
Select the starting date and ending date.
Select Apply.
After selecting a date range, the Statistics section shows data about views, downloads, and clicks throughout the site. And the Content Information section graphs the most popular content on the site.
Top members
This section shows the profile pictures and names of the top five members.
Download analytics reports
After selecting a date range, scroll to the bottom of the page and select a report to download.
What is included in reports?
All reports include user ID information and a time stamp. Each report is detailed below.
Unique users
Reports user ID information of every user in the site’s database, even if they have not logged in before. This includes first and last name, email, company, tags, and other contact information. If you would like a report of only users who logged into the site, send a request to your JUNO team representative.
Users can take different types of actions on each page. The activity log reports each action with user ID information. For definitions of each action, see Understand activity reports. Courses work differently than the other content types. Please see Course functionality constraints. Reports all clicks on links to external sites and content. Reports poll questions and answers. This includes multiple question types like fill in the blank, rating, and multiple choice. Reports resources that were downloaded. For session pages For exhibitor and on-demand pages Reports comments in the chat window during a session. Reports comment threads and responses, if comments are enabled.Activity log
Clicks log
Poll responses
Downloads log
Comments log