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Status

JDT-98 - Getting issue details... STATUS top explanation is done; working on the ref list now

Type

EX / REF

Reader

Clients

Reader goal

understand how gamification works, what they need to set up, and what actions mean

Contributors

JUNO version

V2.3

Reviewers (check the box when you’re done!)

  •  

Review deadline

Notes for reviewers

As people interact with content, they earn points. This gamification encourages them to keep engaging with your platform.

The leaderboard

The leaderboard features the top 3 users with the most points. Then all users are listed below, in ranked order.

At any time, you can reset the leaderboard to return everyone’s points to zero. For example, if you host a new contest each day during an event, you might announce a winner in the evening before resetting for the next day.

After clicking the profile icon, then the lightning bolt icon, the leaderboard opens in a pop-up. It features the top 3 users, with the rest listed below.

Find the leaderboard in your profile menu.

Earn points

Earn points by performing actions around the site. (See all actions below.) You’ll know when you’ve earned points because an animation plays in the top-right corner of the screen.

If you perform the same action twice on the same piece of content, you only earn points the first time. For example, when you send a chat message in a session, you gain points. But when you send a second chat message in the same session, you don’t earn anything. This means you should interact with as many pieces of content as possible for the maximum number of points.

Points multipliers

Normally, the same action is worth the same number of points no matter where it is on the site. But with points multiplier tags, you can make actions on certain content worth more points. Add a points multiplier to any content page that you want to encourage people to interact with.

For example, if you add a x2 tag to higher-tier exhibitors, the actions on those pages are worth twice as many points as the actions on other exhibitor pages. If you add a x4 tag, the actions are worth four times as many points.

Points multiplier tags go as high as x10. See all points multiplier tags.

Set up gamification

Point values are designated by your team. Your JUNO Success Manager will provide a template for you to assign points to each action and add points multiplier tags to content.

A preview of the gamification template.

Advertise contests

One reason people enjoy gamification is the opportunity to earn prizes. If it suits your conference, organize prizes to be sent to the winners of your leaderboard.

Think about rules you might to a contest:

  • How many prizes can you give away?

  • Would you like to reset the leaderboard at any point during your conference? If so, when?

  • Who is eligible to earn prizes?

We recommend explaining these rules on an FAQ page on your site. Or if there’s a lot to explain, you can dedicate a page on the site for contest information.

A visual of the prize(s) can be put in a featured rotator or a billboard to give even more incentive to attendees to participate. You can also remind attendees to engage with content through push notifications at any point during the event.

Reset the leaderboard for contests

If you decide to reset the leaderboard during the event, choose a set time each day and let your JUNO Success Manager know. Before it resets, write down the top users. It’s best to note the top 5-10 people, just in case someone isn’t eligible to win. Then look up the winners' email addresses and contact them to organize prize delivery.

Actions that earn points

Actions might appear in different locations on your site, depending on how content is configured.

 

Action

Location

Example (click to enlarge)

Emoji

Click a reaction emoji during a session. (Doesn’t apply to sending emojis in a chat message.)

Sessions

Live chat

Leave a comment in a chat panel.

Sessions, In-person sessions, Exhibitors

Joined

Join a session while it’s live.

Poll

Answer a polls/question. You will get points for each individual question. Includes: Fill in the blank, free text response, poll, rating, or sorting questions.

Sessions, In-person sessions, Exhibitors, Courses

Comment

Leave a comment in a comments section.

Sessions, In-person sessions, On-demand, Exhibitors

Attend

Click the Attend button on a session to add it to your schedule.

Sessions, In-person sessions

 

Q&A

Submit a question to the live Q&A.

Sessions, In-person sessions, Exhibitors

 

Complete

Click the Complete button on a piece of content.

Exhibitors, Speakers, On-demand

 

Favorite

Review

Start

Finish

Share

Raise Hand

QA Voting

Added Comment

Commit

Complete Commitment

Download

Create

Added Comment

 

Leveled Up

Invited User

Updated Account

Answered Right

Answered Wrong

Created Account

Liked A Comment

Unlocked Achievement

Authenticated

Messaged User

Updated Photo

Purchased Item

Posted

Completed Action

Completed Custom Action

Disliked a Comment

 

How many points can I earn?

How often?

Comments

+3 Comment XP

 

Emoji reactions

+1 Emoji XP

Once per session

Polls

+5 Poll XP

 

Q&A

+5 QA XP

 

Live chat

+1 Live Chat XP

 

Add session to schedule

+1 Attend XP

Once per session

Join session

+3 Joined XP

Once per session

Featured speaker

+2 Complete XP

 

Complete profile

+2 for creating an account
+5 for updating photo
+3 for updating account

 

 

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