Click the speaker icon (lower right corner) Make sure the volume slider is not turned all the way downCheck windows volume slider
Right click the speaker icon and select Sound settings Under the |Output| section make sure the correct device is selected Under the |Input| section make sure the correct device is selected Check that the right input & output device is selected
Open up Bluetooth settings Under Audio select your Bluetooth device Click Remove Device Click Add Bluetooth device or other device Make sure your device is turned on and discoverable. Select your Bluetooth device below when it pops upResync Bluetooth device
Type in the search bar: Check For Updates Click Check For Updates If there are any updates install them. Check for Windows updates
In the windows search bar type: Troubleshoot settings Open Troubleshoot settings Click Additional troubleshooters Click Playing Audio Click Run the troubleshooterRun the audio troubleshooter
In the Windows search bar type: Services Open services Scroll down to Windows Audio Endpoint Builder Click Restart the service Restarting the Windows Audio Endpoint Builder will automatically restart other dependent servicesRestart the Windows audio services
Right Click the Windows logo to the bottom left Select Shut down or sign out Click RestartRestart Windows