Attend a live training session

Status	NOT VISIBLE TO PUBLIC READY FOR REVIEW
Type	How to / Ref
Reader	Exhibitors, speakers, mods - and clients
Reader goal	Prep and go to a training session. Clients want to know what will be covered so they can forewarn their partners about anything event specific.
Contributors	Chase
JUNO version
Reviewers (check the box when you’re done!)	Chase Travis
Review deadline	11 Oct 2021
Notes for reviewers	Just need the links and timezones confirmed before publishing.

Exhibitors, speakers, and moderators can attend live training sessions hosted by a JUNO representative.

Our trainers use a standard JUNO site. Outside of the training session, your event organizer might give more instruction specific to your event.

How it works

Sessions happen at regular times every week, in a Zoom conference room. You only need to attend one session. Choose a day and time that work best for you. It will be recorded so that you can rewatch later.

There's no need to let us know you’re coming ahead of time. Just show up! If no one arrives within the first ten minutes, we cancel the session.

Click here to enter the training room during any scheduled time. This link directs you to Zoom. The meeting ID is 547 600 5563.
Click here to view recordings. Your trainer will give you a password to access this folder.

Schedule
Exhibitors Tuesdays, 8 AM PT Thursdays, 3 PM PT	Speakers and moderators Tuesdays, 3 PM PT Thursdays, 8 AM PT

What to expect

We welcome you to ask questions during the session! To prepare, check out the example training outlines and recordings below. Or see common questions in our Exhibitor and sponsor FAQ and Speaker and moderator FAQ. Remember, some questions are event-specific and can be answered by your event organizer.

Included in both trainings

Navigate the site

Topic	Points
Login page	The first page you see Log in with the information you were given
Home page	First screen after logging in You’re now able to use a direct link to access a session
Schedule	Navigate to the schedule (depends on how the site is set up) Scroll to find a session Search for a session by name Look through each day of the event Add to your JUNO schedule Add to your personal/work calendar “Time until live” countdown Joining early for the greenroom Click to join the session

Set up your computer and personal profile

Topic	Points
Profile page	Navigate to the profile page Add your profile image Change your password Add additional information (Social media) Add availability (Daily hours and blackout dates/times) Select tags Test your setup Save
Technical tips	Browser recommendations Close as many programs as possible Only have 1 JUNO tab open Minimize the number of devices on the network Don’t use a VPN Use an ethernet cable if possible

For exhibitors only

Get to know your exhibitor suite

Topic	Points
Exhibit section	Navigate to the exhibit section (depends on how the site is set up) Locate specific exhibitors by scrolling or searching Click to enter an exhibitor suite
Your exhibitor suite	Overview of a completed exhibitor suite, including what each section of the suite is called Schedule/Talk Now capabilities Download analytics Where to find the Edit button

Edit your exhibitor suite

Topic	Points
Information tab	Intro: The first text area with basic text editing tools such as images and lists Description: The second text area, plus inserting questions Images: Where each image shows up and recommended sizes Actions: Turn on/off buttons such as complete, favorite, and the ability to comment Status: Always keep your suite active so people can find it Tags: Increase discoverability by suggesting the page to users who have similar tags in their profile
Rotators tab	Add rotators Add images with redirects and recommended sizes Add a video hosted elsewhere Edit an existing Rotator, or re-order them
Representatives tab	Add representatives from your team to your suite Give a representative a role or Admin rights
Resources tab	How to add resources File types and maximum sizes Add a thumbnail image and recommended sizes Edit an existing Resource, or re-order them
Questions tab	Add a question Different types of questions
Sessions tab	Connect sessions to your suite Remove sessions from your suite Where sessions show up (two locations)
Meta Data tab	Add new contact info Where meta data shows up (two locations)
Products tab	Add a product Brief description of each section in the “Add or Update” dialogue
Greetings tab	Where the greetings show up Create greetings for targeted visitors How/why specific greetings can be used for leads
Analytics tab	Overview of Analytics Tags and pie chart View top visitors Download analytics

For speakers and moderators only

Live stream

Topic	Points
Going live	Turning on the camera or microphone will put you on-screen Clicking the microphone will show your profile image Turning on your camera will not unmute you You will stay on screen after turning both off Leave the stage completely with the “leave” option
Screen sharing	Share an entire screen Share specific program windows Share a Chrome tab (required for a video with audio) Briefly touch on PowerPoint options/optimization End screen sharing
Additional options	Go fullscreen Change microphone/camera input Leave the session (watch from off-screen, or leave to the homepage)

Engage with the audience

Topic	Points
Emojis	How attendees can interact with emojis
Chat	How to send messages Chat is visible to everyone
Q&A	Attendees can type questions Q&A is visible to everyone unless the moderation option is turned on How to moderate the Submitted and Posted sections Liking questions Ask presenter, Mark as answered, Type an answer
Polls	Submit polls before the session goes live Post polls for attendees

Moderate sessions

Topic	Points
Moderating sessions	Set up breakouts Mute individual/all speakers Remove individual/all users from the screen Remove a message Kick and Ban users
Mod Chat	Functionally the same as Chat Visible only to Moderators/Speakers/JUNO Staff We recommend watching this chat during the session JUNO staff will be watching this chat for issues

An example exhibitor training. Recorded on JUNO version 1.9.

An example speaker and moderator training. Recorded on JUNO version 1.9.