Moderators
Note: Once you are on the session page, you will be able to watch/hear the presentation and participate in chat.
Turn on/off Microphone
Click on the ‘Audio’ button in the lower left corner.
Turn On/Off Camera
Click on the ‘Video’ button in the lower left corner.
Share Your Desktop
Note: When sharing you will only see 'Publishing Your Desktop'. Every on else will see what you are sharing instead
Note: If you are sharing a video with audio, you must select a Chrome tab, and check the ‘Share audio’ box in the lower left corner of the dialog.
Step 1: Click on the ‘Share Desktop’ button in the lower left corner
Step 2: Select the appropriate tab along the top: ‘Your Entire Screen,’ ‘Application Window,’ or ‘Chrome Tab.’
Step 3: Within each tab you will have options for which screen, application, or tab to share.
Step 4: Select the desired option and click the share button.
End Desktop Share
Click on the ‘Share Desktop’ button again.
Change Camera or Microphone
Step 1: Click the ‘Settings' button in the lower left corner.
Step 2: Select the dropdown for what source you want to change.
Step 3: Choose the source you would like to use.
Step 4: Click the ‘SAVE’ button to accept your changes.
Return to Attendee View
Click on the ‘leave’ button to remove only yourself from the presentation. This will remove you from the presentation, but you will still be able to watch and interact with chat.
Send Emojis
Click on the emoji you wish to send in the bottom right corner of the presentation. The emoji will then float up and be visible to everyone in the session.
Check Remaining Greenroom Time
Look in the bottom right corner of the presentation. There is a countdown that shows the time remaining until the session goes live.
Note: Consult your CSM for what will happen when the room goes live.
Check Remaining Live Session Time
Look in the bottom right corner of the presentation. There is the word ‘Live’ next to a countdown that shows the time remaining until the projected end of the session.
Note: The session will not ‘end’ when the timer reaches ‘0'. Everyone will remain in the session, and the timer will begin counting up, showing how much time has passed.
Send A Chat Message
Step 1: Select the ‘Chat’ tab in the chat window area.
Step 2: Type your message over ‘Type here’ at the bottom of the chat window.
Step 3: Press ‘Send’ or hit your ‘Enter’ key.
Remove Video and Audio from Screen
Step 1: Click the name in the desired presentation screen
Step 2: Click unpublish
Mute and Unmute Presenter's audio
Step 1: Click the name in the desired presentation screen
Step 2: Click Mute audio or Unmute audio
Mute Individual Speaker
Step 1: Right-Click inside the speaker's live view box
Step 2: Click 'show controls'
Step 3: Click the volume icon to mute speaker
Note: This will not mute the speaker for other attendees
Unmute Individual Speaker
Step 1: Right-Click inside the speaker’s live view box
Step 2: Click 'show controls'
Step 3: Click the volume icon to unmute speaker
Note: This will not unmute the speaker for other attendees
Mute and Unmute Presenter’s Video
Step 1: Click the name in the desired presentation screen
Step 2: Click Mute video or Unmute video
Delete Message
Step 1: Click on the red triangle symbol to the right of the message.
Step 2: Click on ‘Remove Message’.
Kick User
Step 1: Click on the red triangle symbol to the right of the message.
Step 2: Click on ‘Kick User.’
Ban User
Step 1: Click on the red triangle symbol to the right of the message.
Step 2: Click on ‘Kick + Ban User.’
Submit Question to Q&A
Step 1: Select the ‘Q&A’ tab in the chat window area.
Step 2: Type your message over ‘Type here’ at the bottom of the Q&A window.
Step 3: Press ‘Send’ or hit your ‘Enter’ key.
Vote for Question in Q&A
Click on the ‘Thumb’ underneath the question.
Note: Questions will automatically sort with the most voted for questions at the top.
Ask Presenter a Question
Step 1: Click the ‘Chat bubble’ next to the question.
Step 2: Select ‘Ask the presenter.’
Note: This will show the question on the presentation for all viewers to see.
Mark a Question as ‘Answered’
Step 1: Click the ‘Chat bubble’ next to the question.
Step 2: Select ‘Mark as answered.’
Add an Answer to a Question
Step 1: Click the ‘Chat bubble’ next to the question.
Step 2: Select ‘Add answer’
Step 3: Enter the answer in the text box that appears immediately below the question.
Step 4: Click ‘Send’
Note: This will do 3 things:
Add your response as text below the question along with your name.
Mark the question as ‘Answered.’
Show the question + answer on the presentation for all viewers to see.
Activate a Poll
Note: Polls need to be submitted to JUNO before the session goes live to allow us to enter them.
Step 1: Select the ‘Polls’ tab in the chat window area.
Step 2: Click on ‘Choose a question to send…’
Step 3: Select the question you would like to submit from the dropdown.
Step 4: Enter the amount of time (in seconds) that you want the question to be up for.
Step 5: Click ‘Send.’
Respond to Poll
Once the poll is live, you can click on the option(s) you want to answer with.
Remove Poll Question
Step 1: Click on the red triangle symbol next to the question.
Step 2: Click ‘Remove Question.’
End Poll Question Early
Step 1: Click on the red triangle symbol next to the question.
Step 2: Click ‘End Question.’
View Poll Results
Step 1: Wait until the poll has ended.
Step 2: On the left side of the possible answers there will be percentages showing what percentage of the responses belonged to which answer.
Attendees
Joining the Session
Once you are on the session page, you will be able to watch/hear the presentation and participate in chat.
Mute Individual Speaker
Step 1: Right-Click inside the speaker's live view box
Step 2: Click 'show controls'
Step 3: Click the volume icon to mute speaker
Note: This will not mute the speaker for other attendees
Unmute Individual Speaker
Step 1: Right-Click inside the speaker’s live view box
Step 2: Click 'show controls'
Step 3: Click the volume icon to unmute speaker
Note: This will not unmute the speaker for other attendees
Check Remaining Time
Look in the bottom right corner of the presentation. The word ‘Live’ indicates there is still time remaining. Once time runs out the word 'Past' will display.
Note: The session will not ‘end’. Everyone will remain in the session until no one is on screen.
Send A Chat Message
Step 1: Select the ‘Chat’ tab in the chat window area.
Step 2: Type your message over ‘Type here’ at the bottom of the chat window.
Step 3: Press ‘Send’ or hit your ‘Enter’ key.
Submit Question to Q&A
Step 1: Select the ‘Q&A’ tab in the chat window area.
Step 2: Type your message over ‘Type here’ at the bottom of the Q&A window.
Step 3: Press ‘Send’ or hit your ‘Enter’ key.
Vote for Question in Q&A
Click on the ‘Thumb’ button underneath the question.
Note: Questions will automatically sort with the most voted for questions at the top.
Respond to Poll
Once the poll is live, you can click on the option(s) you want to answer with.
View Poll Results
Step 1: Wait until the poll has ended.
Step 2: On the left side of the possible answers there will be percentages showing what percentage of the responses belonged to which answer.
Apply whitelist to firewall
General
TokBox
https://tokbox.com/developer/guides/restricted-networks/
Vimeo
Wistia
https://wistia.com/support/embed-and-share/firewall-and-network-allowlist-settings
Brightcove
https://studio.support.brightcove.com/general/domains-and-ports-must-be-accessible-video-cloud.html
Note: If accessing Juno from a managed network (most work environments) contact your IT department and supply them with the whitelist.
Note: Please verify with the CSM which streaming platform is in use