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Normally, questions submitted to a session or exhibitor Q&A are visible to everyone. But when the Q&A moderation feature is turned on, moderators can review questions before making them public.

(lightbulb) Before you begin

  • Look for Submitted and Posted sections within the Q&A tab. If you see them, follow the instructions on this page! If not, site or exhibitor admins can turn on Q&A moderation in the Information tab of the session or exhibitor editor.

  • Who has moderator permissions?

    • In sessions: Moderators, speakers, and site admins.

    • In exhibitor suites: Exhibitor representatives and site admins.

Sections within the Q&A tab

When an attendee submits a question, it goes to the Submitted section in the Q&A tab. Only people with moderator permissions can see it. Then when you move the question to the Posted section, everyone can see it.

In a session, the question and answer tab is selected. Within the tab, you can toggle between the Submitted and Posted sections.

Keep a question hidden

To keep the question hidden, select one of these actions from the 3 dots menu next to the question:

  • Remove Message

  • Kick User

  • Kick and Ban User

  • …Or do nothing!

On a submitted question, the 3 dots menu is open and the actions that keep a question hidden are highlighted.

These actions will keep the question hidden from the audience.

Make a question public

To make the question public, select one of these actions from the 3 dots menu, or click the buttons under the question:

  • Post Question
    This sends the question to the Posted section where everyone can see and vote for it.

  • Ask Presenter
    This is only available in sessions. It makes the question appear in the corner of the video stream so the presenter can read it. It stays there until you select Mark as Answered. The question is also sent to the Posted section where everyone can see it.

  • Add Answer
    This sends the question and your typed answer to the Posted section where everyone can see it.

  • Mark as Answered
    This sends the question to the Posted section where everyone can see it.

On a submitted question, the 3 dots menu is open and the actions that make a question public are highlighted. You can also use the buttons under the question for these actions... Post Question and Ask Presenter.

These actions will make the question public.

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