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Jira Legacy
serverSystem JIRA
serverId3f12f153-bffd-3ed0-b47b-ead9f2659362
keyJDT-98
top explanation is done; working on the ref list now

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Type

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EX / REF

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Reader

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Clients

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Reader goal

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understand how gamification works, what they need to set up, and what actions mean

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Contributors

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JUNO version

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V2.3

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Reviewers (check the box when you’re done!)

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Review deadline

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Notes for reviewers

As people interact with content, they earn points on the leaderboard. This type of gamification encourages them to keep engaging with your platform.

The leaderboard

The leaderboard features the top 3 users with the most points. Then all users are listed below, in ranked order.

At any time, you can reset the leaderboard to return everyone’s points to zero. For example, if you host a new contest each day during an event, you might announce a winner in the evening before resetting for the next day.

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Find the leaderboard in your profile menu.

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You can decide which actions and activities are worth points and create contests.

Earning points

Earn points by performing actions and activities around the site. (See all actions below.) You’ll You know when you’ve earned points because an animation plays in the top-right corner of the screen by your profile picture.

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If you perform the same action twice on the same piece of content, you only earn points the first time. For example, when you send a chat message in a session, you gain points. But when you send a second chat message in the same session, you don’t earn anything. This means you should interact with as many pieces of content as possible for the maximum number of points.

See Actions and activities for the list of actions.

The leaderboard

The leaderboard includes two tabs:

  • The individual standings feature the top 3 users with the most points. Then all users are listed below that, in ranked order.

  • The team standings show groups in ranked order. A group’s points are the sum of its users' points.

At any time, you can reset the leaderboard to return everyone’s points to zero. For example, if you host a new contest each day during an event, you might announce a winner in the evening before resetting for the next day.

Note that resetting points does not reset the actions. If a user performed an action on a piece of content on day 1, they can’t earn points again on day 2 for that same action on that same piece of content.

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Find the leaderboard in your profile menu.

Assign points on your platform
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assign
assign

Point values are designated by your team. Your JUNO Success Manager will provide a template for you to assign points to each action or activity and add points multiplier tags to content. See Actions and activities for the list of default points.

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Points multipliers

Normally, the same action is worth the same number of points no matter where it is on the site. But with points multiplier tags, you can make actions on certain specific pieces of content worth more points. Add a points multiplier to any content page that you want to encourage people to interact with.

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Points multiplier tags go as high as x10. See all points multiplier tags.

Set up gamification

Point values are designated by your team. Your JUNO Success Manager will provide a template for you to assign points to each action and add points multiplier tags to content.

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A preview of the gamification template.

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Create contests

One reason people enjoy gamification is the opportunity to earn prizes. If it suits your conferenceplatform, organize prizes to be sent to the winners of your leaderboard.

Think about rules you might to create for a contest:

  • How many prizes can you give away?

  • Would you like to reset the leaderboard at any point during your conference? If so, when?

  • Who is eligible to earn prizes?

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A visual of the prize(s) can be put in a featured rotator or a billboard rotator to give users even more incentive to attendees to participate. You can also remind attendees them to engage with content through push global notifications at any point during the event.

Reset the leaderboard for contests

If you decide to reset the leaderboard during the event, choose a set time each day and let your JUNO Success Manager know. Before it resets, write down the top users. It’s best to note the top 5-10 people, just in case someone isn’t eligible to win. Then look up the winners' email addresses and contact them to organize prize delivery.

Actions that earn points

Info

Actions might appear in different locations on your site, depending on how content is configured.

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Action

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Location

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Emoji

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Click a reaction emoji during a session. (Doesn’t apply to sending emojis in a chat message.)

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Sessions

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Live chat

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Leave a comment in a chat panel.

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Sessions, In-person sessions, Exhibitors

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Joined

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Join a session while it’s live.

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Poll

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Answer a polls/question. You will get points for each individual question. Includes: Fill in the blank, free text response, poll, rating, or sorting questions.

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Sessions, In-person sessions, Exhibitors, Courses

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Comment

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Leave a comment in a comments section.

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Sessions, In-person sessions, On-demand, Exhibitors

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Attend

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Click the Attend button on a session to add it to your schedule.

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Sessions, In-person sessions

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Q&A

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Submit a question to the live Q&A.

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Sessions, In-person sessions, Exhibitors

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Complete

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Exhibitors, Speakers, On-demand

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Favorite

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Review

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Start

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Finish

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Share

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Raise Hand

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QA Voting

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Added Comment

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Commit

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Complete Commitment

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Download

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Create

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Added Comment

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Leveled Up

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Invited User

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Updated Account

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Answered Right

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Answered Wrong

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Created Account

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Liked A Comment

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Unlocked Achievement

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Authenticated

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Messaged User

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Updated Photo

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Purchased Item

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Posted

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Completed Action

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Completed Custom Action

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Disliked a Comment

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How many points can I earn?

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How often?

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Comments

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+3 Comment XP

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Emoji reactions

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+1 Emoji XP

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Once per session

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Polls

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+5 Poll XP

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Q&A

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+5 QA XP

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Live chat

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+1 Live Chat XP

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Add session to schedule

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+1 Attend XP

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Once per session

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Join session

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+3 Joined XP

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Once per session

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Featured speaker

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+2 Complete XP

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Complete profile

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+2 for creating an account
+5 for updating photo
+3 for updating account

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