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What to know

We will only have this meeting if you’re using a Smartloop Help Chat on your site.

In this meeting, we go over how Smart Loop Smartloop works. It’s the chatbot we use for user help. The agenda includes:

  • Review how to respond to items.

  • Provide documentation.

  • Review screen sharing functionality.

  • user questions

Homework (Prepare before the meeting)

Client team

JUNO team

(star) Action item here
(star) Action item here(star) Action item here
(star) Action item here Review the Help Chat agent training guide
(star) Review the Help Chat configuration options

What to do during

...

the meeting

Client team

JUNO team

(tick) Action item here
(tick) Action item here

(tick) Action item here
(tick) Action item here

Resources

...

Ask any questions about the Help Chat

(tick) Gather any information needed to fill out the /wiki/spaces/KBI/pages/1230709755

What to do after the meeting

Client team

JUNO team

(tick) Fill out the /wiki/spaces/KBI/pages/1230709755

Resources