Chatbot meeting

Owned by Alex Logsdon (Deactivated)
Last updated: Feb 07, 2023
1 min read

What to know

We will only have this meeting if you’re using a Smartloop Help Chat on your site.

In this meeting, we go over how Smartloop works. It’s the chatbot we use for user help. The agenda includes:

  • Review how to respond to user questions

Homework (Prepare before the meeting)

Client team

JUNO team

Review the Help Chat agent training guide
Review the Help Chat configuration options

 

What to do during the meeting

Client team

JUNO team

Ask any questions about the Help Chat

Gather any information needed to fill out the Help Chat request form

What to do after the meeting

Client team

JUNO team

 

Fill out the Help Chat request form

Resources