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These instructions are for JUNO version 2.0, coming soon in 2022. |
A magic link lets you log in without a password. Find yours in your welcome email. Just click or tap the link, then you will be transported to the site and automatically logged in… like magic!
Don’t have one? Get a new magic link.
Once logged in, you can open and close the platform at any time. If you ever log out, go back to your welcome email and use the magic link again.
Log in on your desktop
Open your welcome email on your desktop computer.
Select the Magic Link.
The site automatically opens and you’re logged in.
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You can log in to the JUNO mobile app with a magic link. You can’t use a password.
What is a magic link?
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Where is my magic link?
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Log in
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Make sure to download the app first. If you don’t, the magic link opens your mobile internet browser (like Google Chrome). You can continue to use the site there if you’d like. But we recommend the app for the best mobile experience! |
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1. Download the JUNO Live app
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Open your welcome email on your phone.
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On your mobile device, tap one of these links to go to the app store page:
Apple iOS devices: JUNO Live in the App Store
Android devices: JUNO Live in the Google Play Store
Your app store automatically opens to the JUNO Live app page. Select Get or Install to download it.
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2. Log in to the app
Go back to your
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magic link email on your
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mobile device.
Select the Magic Link.
The app automatically opens and you’re logged in. If it doesn’t open, try copying and pasting the link into the app.
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Manually paste the magic
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Magic links expire after three days for security reasons. This time frame might vary per event. |
Don’t worry if your magic link expires! The platform automatically helps you reset it.
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When you select an expired magic link, you are automatically sent to a landing page. It tells you that a new link was just sent to your email.
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Open the new email on your desktop or phone.
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Select the Magic Link.
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link into the app
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If the app doesn’t open when you tap the magic link, you can copy and paste the link into the app.
Make sure you downloaded the app.
Open your magic link email on your mobile device.
Press and hold the magic link to open a menu of options.
Select Copy link/URL.
Open the app. There is a blank textbox to paste your link.
Press and hold in the textbox to open a menu of options.
Select Paste.
Select Go.
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If you don’t see a place to paste your link on the app landing page, you might need to update the app to the latest version. |
If you still have trouble, see Troubleshoot logging in to the app.
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Paste your magic link into the textbox on the app’s landing page.
If the magic link expires
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