Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

  1. Click the Question mark icon (or Help Chat bubble) at the top right of the navigation bar. Or find it at the bottom right of the page before you log inSelect your profile icon, then select Help Chat. Or find the Help icon in the bottom-right corner of the page.

  2. Type some keywords that describe what you need help with.

  3. The automated Help Chat replies with helpful links.

  4. Rephrase your question if you’re shown no solutions or if the solutions don't seem to address your issue.

  5. If you're still having issues, click I’d prefer to speak with a live agent, or type any similar phrase to request to speak to someone.

...