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Moderators
Note: Once you are on the session page,
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you will be able to watch/hear the presentation and participate in chat.
Joining the Session with Camera + Audio
Note: This will put you into the session with your camera and microphone already turned on.
Once you are on the session page, click the ‘Join’ button
in the bottom left corner.
Click ‘Video + Audio.’
(Optional) Click the ‘Remember My Decision’ slider if this is how you always want to join.
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Joining the Session with Audio Only
Note: This will put you into the session with your microphone already turned on.
Once you are on the session page, click the ‘Join’ button
in the bottom left corner.
Click ‘Audio.’
(Optional) Click the ‘Remember My Decision’ slider if this is how you always want to join.
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Joining the Session as Observer
Note: Observers will show their profile image on the screen, but will have to manually turn on the camera/microphone.
Once you are on the session page, click the ‘Join’ button
in the bottom left corner.
Click ‘As Observer.’
(Optional) Click the ‘Remember My Decision’ slider if this is how you always want to join.
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Turn on/off Microphone
Click on the ‘Audio’ button in the lower left corner.
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Turn On/Off Camera
Click on the ‘Video’ button
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in the lower left corner.
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Turn on/off Microphone
Click on the ‘Audio’ button
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in the lower left corner.
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Share Your Desktop
Note: When sharing you will only see 'Publishing Your Desktop'. Every on else will see what you are sharing instead
Click on the ‘Share Desktop’ button
in the lower left corner.
Select the appropriate tab along the top: ‘Your Entire Screen,’ ‘Application Window,’ or ‘Chrome Tab.’
Within each tab you will have options for which screen, application, or tab to share. Select one.
Note: If you are sharing a video with audio, you must select a Chrome tab, and check the ‘Share audio’ box in the lower left corner of the dialog.
Click the share button.
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End Desktop Share
Click on the ‘Share Desktop’ button again.
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Change Camera or Microphone
Click the ‘SRC’
‘Settings' button in the lower left corner.
Select the dropdown for what source you want to change.
Choose the source you would like to use.
Click the ‘SAVE’ button to accept your changes.
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Return to Attendee View
Click on the ‘Exit’ ‘leave’ button
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to remove only yourself from the presentation. This will remove you from the presentation, but you will still be able to watch and interact with chat.
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End the Session
Click on the ‘End’ button.
A dialog will pop up asking you to confirm your decision. Select ‘Ok, end session.’ This will send all users attending the session to the main page on the platform.
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Send Emojis
Click on the emoji you wish to send in the bottom right corner of the presentation. The emoji will then float up and be visible to everyone in the session.
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Check Remaining Greenroom Time
Look in the bottom right corner of the presentation. There is a countdown that shows the time remaining until the session goes live.
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Note: Consult your CSM for what will happen when the room goes live.
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Check Remaining Time
Look in the bottom right corner of the presentation. There is the word ‘Live’ next to a countdown that shows the time remaining until the projected end of the session.
Note: The session will not ‘end’ when the timer reaches ‘0'.
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Everyone will remain in the session, and the timer will begin counting up, showing how much time has passed.
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Send A Chat Message
Select the ‘Chat’ tab in the chat window area.
Type your message over ‘Type here’ at the bottom of the chat window.
Press ‘Send’ or hit your ‘Enter’ key.
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Delete Message
Click on the red triangle symbol to the right of the message.
Click on ‘Remove Message.’
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Click on the red triangle symbol to the right of the message.
Click on ‘Kick User.’
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Ban User
Click on the red triangle symbol to the right of the message.
Click on ‘Kick + Ban User.’
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Click on the ‘Thumb’ underneath the question.
Note: Questions will automatically sort with the most voted for questions at the top.
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Click the ‘Chat bubble’ next to the question.
Select ‘Ask the presenter.’
Note: This will show the question on the presentation for all viewers to see.
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Click the ‘Chat bubble’ next to the question.
Select ‘Add answer’
Enter the answer in the text box that appears immediately below the question.
Click ‘Send’
Note: This will do 3 things:
Add your response as text below the question along with your name.
Mark the question as ‘Answered.’
Show the question + answer on the presentation for all viewers to see.
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Activate a Poll
Note: Polls need to be submitted to JUNO before the session goes live to allow us to enter them.
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Once the poll is live, you can click on the option(s) you want to answer with.
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Remove Poll Question
Click on the red triangle symbol next to the question.
Click ‘Remove Question.’
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End Poll Question Early
Click on the red triangle symbol next to the question.
Click ‘End Question.’
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View Poll Results
Wait until the poll has ended.
On the left side of the possible answers there will be percentages showing what percentage of the responses belonged to which answer.
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Once you are on the session page, there is no need to click the ‘Join’ button. You will still you will be able to watch/hear the presentation and participate in chat.
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Look in the bottom right corner of the presentation. There is the word ‘Live’ next to a countdown that shows the time remaining until the projected end of the session.
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The word ‘Live’ indicates there is still time remaining. Once time runs out the word 'Past' will display.
Note: The session will not ‘end’
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Everyone will remain in the session
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until no one is on screen.
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Send A Chat Message
Select the ‘Chat’ tab in the chat window area.
Type your message over ‘Type here’ at the bottom of the chat window.
Press ‘Send’ or hit your ‘Enter’ key.
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Click on the ‘Thumb’ button underneath the question.
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Note: Questions will automatically sort with the most voted for questions at the top.
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Wait until the poll has ended.
On the left side of the possible answers there will be percentages showing what percentage of the responses belonged to which answer.
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Apply whitelist to firewall
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https://studio.support.brightcove.com/general/domains-and-ports-must-be-accessible-video-cloud.html
Note: If accessing Juno from a managed network (most work environments) contact your IT department and supply them with the whitelist.
Note: Please verify with the CSM which streaming platform is in use
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