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A magic link lets you log in without a password. Find yours in your welcome email. Just click or tap the link, then you will be transported to the site and automatically logged in… like magic!

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Tip

Don’t have a magic link email? Get a new magic link.

Log in on your desktop

  1. Open your welcome email on your desktop computer.

  2. Select the Magic Link.

  3. The site automatically opens and you’re logged in.

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Log in to the mobile app

Info

Make sure to download the app first. If you don’t, the magic link opens your mobile internet browser (like Google Chrome). You can continue to use the site there if you’d like. But we recommend the app for the best mobile experience!

1. Download the JUNO Live app

  1. Open your welcome email on your mobile device.

  2. Select App Storeif you have an Apple device, or Google Play if you have an Android device.

  3. Your app store automatically opens to the JUNO Live app page. Select Get or Install to download it.

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2. Log in to the app

  1. Go back to your welcome email on your mobile device.

  2. Select the Magic Link.

  3. The app automatically opens and you’re logged in. If it doesn’t work, try copying and pasting the link into the app.

If you still have trouble, see Troubleshoot logging in to the mobile app.

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If the magic link doesn’t work when you tap it, try copying and pasting it into the app.

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If you still have trouble, see Troubleshoot logging in to the mobile app.

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Paste your magic link into the textbox on the app’s landing page.

Info

Magic links expire after three days for security reasons. This time frame might vary per event.

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