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Passwords are an optional way to log in to your desktop or mobile internet browser. To log in to the mobile app, you must use a magic link instead.
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If you have a preset password
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Select the Profile icon in the navigation bar.
Select My Information to go to your personal profile.
Type a password in the Password and Confirm Password fields. Make sure they are identical.
Select Save at the bottom of your profile.
My password doesn’t work!
Whether you forgot your password or something’s just wrong, you can always get a new magic link to log in without a password.
After that, you don’t need a password. You can enjoy the event without one and log in with the magic link at any time. But if you prefer, you can set a new password. Remember that you still need to use the magic link to log in to the mobile app.
If you have a magic link
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If you have a magic link you don’t need a password. You can enjoy the event without one and log in with the magic link at any time. But if you prefer, you can follow these instructions to set a password:
1. Log in with the magic link
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Go to the site URL on your desktop or mobile internet browser (like Google Chrome). Find it in your welcome email or contact your event organizer.
Select Login.
Select Log in with email and password.
Enter your Email and Password.
Select Login to enter the site.
My password doesn’t work
Whether you forgot your password or something’s just wrong, you can always get a new magic link to log in without a password.
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