Active community participation is crucial for fostering a vibrant and engaging platform. This guide is tailored for regular users seeking to interact effectively within the JUNO community.
Community Groups
If your site is set up with Community groups, you may find them in the Top Nav or the More Nav.
Group Catalog Pages
Community Group pages are in catalog format, and you can browse, filter, or search for specific group titles on these tabs.
There are public, private, and secret groups within the Groups Catalog pages.
Public Groups are always displayed and searchable.
Private groups can be displayed or hidden but remain searchable.
Secret groups are invite-only and remain hidden until you become a member.
Joining a Group
The About tab displays the group's privacy level and a Join button at the top.
Selecting the Join button in public groups automatically makes you a member.
Selecting the Join button in private groups sends a request to the admin on your behalf. Once the admin approves your request, you will become a member.
Secret Groups are invite only.
Exploring group tabs
Depending on the group's configuration, you may encounter an About tab, Feed tab, Forum tab, Files tab, and Members tab. These tabs can appear in any order, and the group's landing page can be any of them, depending on how the group admins have set it up.
The About tab
The About tab for our community group provides a comprehensive overview, offering key insights into the group's purpose, values, and mission. This section can serve as a central hub for essential information, including a brief introduction to the group, background information, primary objectives, and the benefits of being a part of the community. Users can explore details about the group on this tab, such as how many members are in the group and its privacy level.
Only admins can make changes to or update the About tab.
The Feed tab
The Feed tab in a community group is a dynamic space where real-time interactions and updates unfold. It functions as a live stream of discussions, posts, and shared content, providing a pulse of the community's ongoing activities. All members can actively engage with the latest conversations, event highlights, and important announcements. This vibrant hub fosters community by encouraging members to share insights, ask questions, and celebrate achievements. The Feed page is designed to keep everyone connected, informed, and involved, making it a central hub for the dynamic exchange of ideas within the group.
Creating a New Feed Post
Initiate creating and sharing a new post by selecting the visible and accessible Start a Post text bar.
If there are no posts, this is also a + Create First Post.
The Start a Post text bar remains when posts exist, allowing members to create new posts.
Utilize a rich text editor on new feed posts.
A rich text editor empowers you with robust formatting tools for creating impactful content.
Incorporate emphasis with bold, italic, and underlined text styles.
Craft organized content with either bullet or numbered lists.
Enhance your narrative by seamlessly embedding links to external resources.
Elevate your communication by integrating captivating media, such as images and videos.
Accepted attachments are:
Image
png, jpg, jpeg, gif, tiff, tif, webp, BMP, SVG.
Video
mp4, png, Quicktime, mov.
Publishing the Post
After composing the post, select POST to publish it. Your formatted content, including media and links, will be immediately visible to fellow members.
Commenting or replying to posts and using the menu options
You can engage in conversations by commenting or replying to posts.
Access menu options on your posts and comments, allowing you to edit or delete your content as needed.
Liking posts, comments, and replies
Each post, comment, and reply has a visible Heart Icon.
Selecting the Heart Icon immediately updates the post to reflect that it has been liked.
You can similarly unlike a post, and the total number of likes is displayed on the post.
Editing your posts, comments, and replies
Members can edit their posts within the feed. Select the Edit button to open the post in an edit/update view.
The edit view allows you to modify text, add/remove images or files, and update the post as needed.
Replies and comments in Feeds do not currently support rich text editing, adding images or files.
Tagging Community Members in Posts
Foster interactions and discussions by @/mentioning others in posts, comments, and replies.
Viewing Post Threads in Modal
View post threads, comments, and replies within a modal window. Interact by liking, responding, and reporting comments within the modal.
The modal's layout is responsive and adapts to various screen sizes for a seamless user experience.
Section 1: Accessing Community Features
1.1. Accessing Community Sections
Describe how regular users can access community sections and forums from the main website or app.
locating and joining Groups
1.2. User Profiles
Explain how to access and manage user profiles, including customization and privacy settings.
Section 2: Posting and Interacting
2.1. Creating New Posts
Provide step-by-step instructions on how to create new posts in forums or feeds.
2.2. Interacting with Posts
Explain how users can like, comment on, and share posts made by others.
2.3. Forum Navigation
Describe the process of navigating and participating in forum discussions.
Section 3: Understanding Moderation
3.1. User Guidelines
Educate users about community guidelines and rules to ensure responsible posting.
3.2. Dealing with Moderation
Offer guidance on what to do if a user's post is moderated and how to engage with moderators or administrators.