READY FOR EDIT AND SCNSHT NOT VISIBLE TO PUBLIC
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Before you begin
When visitors click the Talk Now button
The Talk Now button shows up under your name if you:
Turn on Allow members to contact me in your personal profile.
Are logged in and viewing your exhibitor page.
Don’t have a session or other meeting on your schedule during that time.
Turn off Do Not Disturb in the Members tab.
You can’t see your own button, but other people can. We recommend testing it with other representatives from your team to confirm it’s set up.
Remember, you need to have your exhibitor page open on your computer to get calls.
When a visitor clicks Talk now:
An alert appears at the bottom of your screen with the caller's name and photo. There’s a ringing sound like a phone call. The alert lasts for 30 seconds.
If you decline the call by clicking the X icon, the caller is told you’re busy and they should try again later.
Click the Phone icon to accept the call. You and the caller automatically enter a private video call on the site.
Click the Video and Audio icons at the bottom of the screen to turn on your camera and microphone. You can also use the Chat box on the right side of the screen to send messages.
A call alert
A private breakout room
When visitors click the Schedule button
The Schedule button always shows up under your name unless you turn on Do Not Disturb in the Members tab.
You can’t see your own button, but other people can. We recommend testing it with other representatives from your team to confirm it’s set up.
When a visitor clicks Schedule:
Email notification
[GIF of going to notification in site and accepting request]
About the “Connect with us” section
This section has contact buttons that connect to multiple representatives from your team.
When a visitor clicks the Schedule button, an email notification is sent to every representative who has admin rights. Any of them can accept the request and invite others.
When a visitor clicks the Talk Now button, the first available representative is contacted.
Invite others to a meeting
Once a meeting is set up, you can invite more people.
Cancel a scheduled meeting
Go to your Schedule in the navigation bar.
Deselect the Attending button on the meeting to take it off your schedule.
If the meeting only includes two people, this cancels the meeting for everyone. The other person gets an email notification that it’s canceled.
