Greenroom Checklist

1. Early check

Join 30 minutes before “live” unless stated otherwise by CSM (30 is the default)
Introduce yourself in the Mod (Something like “Hello everyone I am name with JUNO and will be available throughout the session to help with any issues or questions you may have!”)
Test Chat by sending a simple message, but delete it afterwards so it doesn’t show to attendees
Check for Polls by clicking the “Choose a question to send” dropdown. If there are any, make sure you can send them. If there are none and there should be, follow these instructions Questions

Check for Resources by scrolling below the speaker view. If there are any, click them to check if the download is working correctly
Click Edit

Check that the Presenters section matches what is on the RoS. If it does not, tag the lead CSM in the internal channel to verify who should be a presenter
Check for Pre-roll and note the length. Preroll to Live

If the length is greater than the session time, tag the lead CSM in the internal channel to verify that you can extend

Put yourself on screen in a presentable/professional manner (may be a profile image, not necessarily video) so they know somebody is there
Let the Internal Slack channel know that you are in the GR
If no speakers are there by the 15-minute mark, tag the CSM in the internal channel and let them know. Something along the lines of “15 minutes left in the Greenroom for session link and I have not seen missing speaker.”

Have speakers test their Microphone by talking with you. If there are issues: [Here's a link]
Have speakers test their Camera by turning it on. If there are issues: [Here's a link]
Check Screenshare (ask if they’ll be sharing their screen) If there are issues: [Here's a link]

If they need to leave the screen, show them how (More > Leave > Continue Watching)
If applicable, walk through Breakouts Send attendees to breakout rooms

Here is some extra documentation on the different session types: Session types

Walk through Q&A, and make sure they understand their different options, how to respond by text, and let the speaker and their moderator decide how they want to handle questions.
Have the speaker send a Poll. This can be deleted and resent again
Verify that they see Mod, and let them know that is where they can reach you. The Mod section is only available to speakers, presenters, and 99 users. Attendees will not see this, so it can be used as a private chat.
Walk through what Pre-roll will look like. “Abrupt” is a good word for the cutoffPreroll to Live
Remind them that you’ll be there and available in Mod, but that you’re leaving the screen now
Leave: More > Leave > Continue Watching