Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 27 Next »

Status

NOT VISIBLE TO PUBLIC READY FOR REVIEW

Type

How to

Reader

Moderators

Reader goal

Know what the different moderation options do, which will make questions public, and how to find them. They don’t want to accidentally make something public.

Contributors

JUNO version

1.14

Reviewers (check the box when you’re done!)

  • Gabe
  • Travis

Review deadline

Notes for reviewers

I used steph’s notes from this Jira card and tested it out myself. https://junolive.atlassian.net/browse/JUNO-22867

Normally, questions submitted to a session Q&A are visible to everyone. But when the Q&A moderation feature is turned on, session moderators can review questions before making them public. Admins can turn this option on or off in the session editor.

(lightbulb) Is this feature turned on in your session?

Only moderators, speakers, and admins can see this moderation feature. Look for Submitted and Posted sections within the Q&A tab. If you see them, follow the instructions on this page!

Sections within the Q&A tab

When an attendee submits a question, it goes to the Submitted section in the Q&A tab. Only moderators, speakers, and admins can see it. Then when you move the question to the Posted section, everyone can see it.

In a session, the question and answer tab is selected. Within the tab, you can toggle between the Submitted and Posted sections.

Keep a question hidden

To keep the question hidden, select one of these actions from the 3 dots menu next to the question:

  • Remove Message

  • Kick User

  • Kick and Ban User

  • …Or do nothing!

On a submitted question, the 3 dots menu is open and the actions that keep a question hidden are highlighted.

These actions will keep the question hidden from the audience.

Make a question public

To make the question public, select one of these actions from the 3 dots menu, or click the buttons under the question:

  • Post Question
    This sends the question to the Posted section where everyone can see and vote for it.

  • Ask Presenter
    This makes the question appear in the corner of the video stream so the presenter can read it. It stays there until you select Mark as Answered. The question is also sent to the Posted section where everyone can see it.

  • Add Answer
    This sends the question and your typed answer to the Posted section where everyone can see it.

  • Mark as Answered
    This sends the question to the Posted section where everyone can see it.

On a submitted question, the 3 dots menu is open and the actions that make a question public are highlighted. You can also use the buttons under the question for these actions... Post Question and Ask Presenter.

These actions will make the question public.

  • No labels