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Status

JDT-98 - Getting issue details... STATUS asked leon to review list, waiting. then clean up and take to full review

Type

EX / REF

Reader

Clients

Reader goal

understand how gamification works, what they need to set up, and what actions mean

Contributors

JUNO version

V2.3

Reviewers (check the box when you’re done!)

  •  

Review deadline

Notes for reviewers

As people interact with content, they earn points. This gamification encourages them to keep engaging with your platform.

The leaderboard

The leaderboard features the top 3 users with the most points. Then all users are listed below, in ranked order.

At any time, you can reset the leaderboard to return everyone’s points to zero. For example, if you host a new contest each day during an event, you might announce a winner in the evening before resetting for the next day.

After clicking the profile icon, then the lightning bolt icon, the leaderboard opens in a pop-up. It features the top 3 users, with the rest listed below.

Find the leaderboard in your profile menu.

Earning points

Earn points by performing actions around the site. You’ll know when you’ve earned points because an animation plays in the top-right corner of the screen.

If you perform the same action twice on the same piece of content, you only earn points the first time. For example, when you send a chat message in a session, you gain points. But when you send a second chat message in the same session, you don’t earn anything. This means you should interact with as many pieces of content as possible for the maximum number of points.

Actions that earn points

Some actions might appear in different locations on your site (or not exist at all), depending on how your site is configured.

You can also decide which actions earn points, and how many. See Assign points on your platform below.

 Name

Definition

Location

Example (click to enlarge)

Created Account

Create an account using the form on the welcome page.

Login form

Authenticated

Visit the site for any amount of time while logged in. These points can be earned once per day, so visit the site often to earn more.

Anywhere

Updated Account

Update your profile then select Save.

Personal profile

Updated Photo

Add an avatar itoyour profile.

Personal profile

Attend

Select the Attend button on a session to add it to your schedule.

Session, In-person session, Schedule

Joined

Enter a session while it’s live. You don’t need to turn on your camera or microphone, but just enter the room.

Session

Emoji

Select a reaction emoji during a session. (Not sending emojis in a chat message.)

Session

Raise Hand

Ask to speak in a session by selecting the Raise Hand icon.

Session

Review

Submit a review for a session.

Session, In-person session

Live chat

Leave a comment in a chat panel.

Session, In-person session, Exhibitor

Q&A

Submit a question to the live Q&A.

Session, In-person session, Exhibitor

 

QA Voting

Select the Thumbs up icon to vote for a question in a live Q&A.

Session, In-person session, Exhibitor

See above

Poll

Answer a poll or question. Includes: Fill in the blank, free text response, poll, rating, or sorting questions.

When there are multiple questions on the same piece of content, you earn points for each one you answer.

Session, In-person session, Exhibitor, Course

Answered Right

Selected an incorrect answer to a question.

Session, In-person session, Exhibitor, Course

See above

Answered Wrong

Selected the correct answer to a question.

Session, In-person session, Exhibitor, Course

See above

Favorite

Select the Thumbs up icon on a piece of content or on a post in the forum or social feed.

Or select the Follow button on a forum topic.

Session, In-person session, On-demand, Exhibitor, Speaker, Course, Forum, Social feed

Comment

Leave a comment in a comments section or on a post.

Session, In-person session, On-demand, Exhibitor, Forum, Social Feed

Liked A Comment

Select the Thumbs up icon on a comment.

On-demand, Exhibitor, Forum, Social feed

Complete

Select the Complete button on a piece of content. For courses, this is the Next Lesson button on lessons.

On-demand, Exhibitor, Speaker, Course

Start

Select the Start button to begin a course.

Course

Finish

Select the Finish Course button at the end of a course.

Course

Download

Download a resource.

On-demand, Exhibitor

Create

Select the Post button to create a post in the forum or social feed.

Forum, Social feed

Leveled Up

Posted

Completed Action

Completed Custom Action

Purchased Item

Added Comment

Commit

Complete Commitment

Share

Disliked a Comment

Invited User

Messaged User

Assign points on your platform

Point values are designated by your team. Your JUNO Success Manager will provide a template for you to assign points to each action and add points multiplier tags to content.

Points multipliers

Normally, the same action is worth the same number of points no matter where it is on the site. But with points multiplier tags, you can make actions on certain content worth more points. Add a points multiplier to any content page that you want to encourage people to interact with.

For example, if you add a x2 tag to higher-tier exhibitors, the actions on those pages are worth twice as many points as the actions on other exhibitor pages. If you add a x4 tag, the actions are worth four times as many points.

Points multiplier tags go as high as x10. See all points multiplier tags.

A preview of the gamification template.

Create contests

One reason people enjoy gamification is the opportunity to earn prizes. If it suits your conference, organize prizes to be sent to the winners of your leaderboard.

Think about rules you might to a contest:

  • How many prizes can you give away?

  • Would you like to reset the leaderboard at any point during your conference? If so, when?

  • Who is eligible to earn prizes?

We recommend explaining these rules on an FAQ page on your site. Or if there’s a lot to explain, you can dedicate a page on the site for contest information.

A visual of the prize(s) can be put in a featured rotator or a billboard to give even more incentive to attendees to participate. You can also remind attendees to engage with content through push notifications at any point during the event.

Reset the leaderboard for contests

If you decide to reset the leaderboard during the event, choose a time each day and let your JUNO Success Manager know. Before it resets, write down the top users. It’s best to note the top 5-10 people, just in case someone isn’t eligible to win. Then look up the winners' email addresses and contact them to organize prize delivery.

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