Pre-conference technical support meeting

Owned by Alex Logsdon (Deactivated)
Last updated: Feb 07, 2023
1 min read

What to know

In this meeting, we go over our shared Slack channel and best practices for technical support during an event. The agenda includes:

Homework (Prepare before the meeting)

Client team

JUNO team

Review Gameday issue escalation process

Create the gameday Slack channel and invite the client

What to do during the meeting

Client team

JUNO team

 

Leads demo of Slack and how it works
Notes information needed when requests in Slack are made

Resources

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