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Anyone can submit Q&A questions that they’d like a speaker to answer. As a moderator, you can send questions to the speaker and answer questions with text.

You can tell which questions are the most popular by checking the vote count below the question.

Learn more about how users submit and ask questions.

(lightbulb) Who has moderation permissions?

  • In sessions: Moderators, speakers, and site admins.

  • In exhibitor suites: Exhibitor representatives with admin permissions.

Ask Presenter a Question

  1. Click the ‘Chat bubble’ next to the question.

  2. Select ‘Ask the presenter.’

This will show the question on the presentation for all viewers to see.

Mark a Question as ‘Answered’

  1. Click the ‘Chat bubble’ next to the question.

  2. Select ‘Mark as answered.’

Add an Answer to a Question

  1. Click the ‘Chat bubble’ next to the question.

  2. Select ‘Add answer’

  3. Enter the answer in the text box that appears immediately below the question.

  4. Click ‘Send’

This will do two things:

  • Show your response as text below the question along with your name.

  • Mark the question as ‘Answered.’

Moderate private Q&A questions

Normally, questions submitted to a Q&A are visible to everyone. But when the Q&A moderation feature is turned on, moderators can review questions before making them public.

(lightbulb) Before you begin

Look for Submitted and Posted sections within the Q&A tab. If you see them, follow the instructions below! If not, site or exhibitor admins can turn on Q&A moderation in the Information tab of the editor.

Sections within the Q&A tab

When an attendee submits a question, it goes to the Submitted section in the Q&A tab. Only people with moderation permissions can see it. Then when you move the question to the Posted section, everyone can see it.

In a session, the question and answer tab is selected. Within the tab, you can toggle between the Submitted and Posted sections.

Keep a question hidden

To keep the question hidden, select one of these actions from the 3 dots menu next to the question:

  • Remove Message

  • Kick User (only available in sessions)

  • Kick and Ban User (only available in sessions)

  • …Or do nothing!

On a submitted question, the 3 dots menu is open and the actions that keep a question hidden are highlighted.

These actions will keep the question hidden from the audience.

Make a question public

To make the question public, select one of these actions from the 3 dots menu, or click the buttons under the question:

  • Post Question
    This sends the question to the Posted section where everyone can see and vote for it.

  • Ask Presenter (only available in sessions)
    This makes the question appear in the corner of the video stream so the presenter can read it. It stays there until you select Mark as Answered. The question is also sent to the Posted section where everyone can see it.

  • Add Answer
    This sends the question and your typed answer to the Posted section where everyone can see it.

  • Mark as Answered
    This sends the question to the Posted section where everyone can see it.

On a submitted question, the 3 dots menu is open and the actions that make a question public are highlighted. You can also use the buttons under the question for these actions... Post Question and Ask Presenter.

These actions will make the question public.

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