This guide will walk you through the steps required to purchase content using the platform's integrated Stripe functionality. Depending on how your site admin has set up the content access, you may need to purchase an access pass or follow other required steps to gain access. This guide covers the purchasing process.
Purchasing an access pass
When you attempt to access content that requires an access pass, you will see a prompt with the following information:
A shopping cart.
The following message: "This content requires an Access Pass. If you wish to continue, select the purchase option below and fill out your payment information."
The listed price in USD or CAD.
A Purchase button.
Select the purchase button
Select Purchase to initiate the purchase process. You will be automatically redirected to a Stripe purchase page.
Fill out payment information in Stripe
On the Stripe purchase page, you will see
The amount for the content and a payment form that supports most credit and debit cards.
Learn more about supported payment methods on Stripe.
Complete the payment form
Enter your payment information in the required fields and review the details. When ready, select Pay.
Payment processing and troubleshooting
While processing the Pay button will change from a secure lock icon to a circular loading icon.
If the payment is successful, the button will briefly turn green with a white checkmark, and you will be automatically redirected back to the content you were purchasing.
If the payment fails, the Pay button will reload with the lock icon, and any errors will be listed under the input fields associated with them.
Learn more about payment errors with Stripe's payment error handling guide.
Conclusion
Following these steps, you can purchase an access pass using the integrated Stripe functionality. If you encounter any issues during the process, please refer to the provided resources or contact customer support for further assistance.