Active community participation is crucial for fostering a vibrant and engaging platform. This guide is tailored for regular users seeking to interact effectively within the JUNO community.
Community Groups
If your site is set up with Community groups, you may find them in the Top Nav or the More Nav.
Group Catalog Pages
Community Group pages are in catalog format, and you can browse, filter, or search for specific group titles on these tabs.
There are public, private, and secret groups within the Groups Catalog pages.
Public Groups are always displayed; private groups can be displayed or hidden but remain searchable, and secret groups are invite-only and will remain hidden until you become a member.
Creating a New Feed or Forum Post - Rich Text Description
Interactive New Post Button
Initiate creating and sharing a new post by selecting the visible and accessible New Post button.
If there are no posts, the button says + Create First Post. When posts exist, an interactive box saying Start a post appears, allowing members to create new posts.
Utilizing the Rich Text Editor
Utilize the rich text editor for formatting, including bold, italic, underline, lists, links, and embedded media (images, videos).
Accepted attachments to your forum posts are:
Image
png, jpg, jpeg, gif, tiff, tif, webp, BMP, SVG.
Video
mp4, png, Quicktime, mov.
Publishing the Post
After composing the post, select POST to publish it. Your formatted content, including media and links, will be immediately visible to fellow members.
Editing your posts, comments, and replies
Members can edit their posts within a feed. Select the Edit button to open the post in an edit/update view.
The edit view allows you to modify text, add/remove images or files, and update the post as needed.
Liking posts, comments, and replies
Each post, comment, and reply has a visible Heart Icon.
Selecting the Heart Icon immediately updates the post to reflect that it has been liked.
Members can similarly unlike a post, and the total number of likes is displayed on the post.
Commenting on Posts and Using Menu Options
Members can engage in conversations by commenting on posts. Comment threads are displayed chronologically, and members can reply, like, and report comments.
Access menu options on your posts and comments, allowing you to edit or delete your content as needed.
Tagging Community Members in Posts
Foster interactions and discussions by @/mentioning others in posts, comments, and replies.
Viewing Post Threads in Modal
View post threads, comments, and replies within a modal window. Interact by liking, responding, and reporting comments within the modal.
The modal's layout is responsive and adapts to various screen sizes for a seamless user experience.
Section 1: Accessing Community Features
1.1. Accessing Community Sections
Describe how regular users can access community sections and forums from the main website or app.
locating and joining Groups
1.2. User Profiles
Explain how to access and manage user profiles, including customization and privacy settings.
Section 2: Posting and Interacting
2.1. Creating New Posts
Provide step-by-step instructions on how to create new posts in forums or feeds.
2.2. Interacting with Posts
Explain how users can like, comment on, and share posts made by others.
2.3. Forum Navigation
Describe the process of navigating and participating in forum discussions.
Section 3: Understanding Moderation
3.1. User Guidelines
Educate users about community guidelines and rules to ensure responsible posting.
3.2. Dealing with Moderation
Offer guidance on what to do if a user's post is moderated and how to engage with moderators or administrators.