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Status

NOT VISIBLE TO PUBLIC YET https://junolive.atlassian.net/jira/software/projects/JDT/boards/9?selectedIssue=JDT-337

Type

How to

Reader

Clients

Reader goal

Set up forum topics ahead of time and on the fly

Contributors

JUNO version

V2.5

Reviewers (check the box when you’re done!)

  • Monica

Review deadline

Notes for reviewers

Site admins can create, edit, and delete topics from the forum home page. Forum tags are pre-created to be added to topics and posts.

(lightbulb) Who can edit forum topics?

Only Site admins can edit forum topics.

Planning forum topics

Forum topics are the structure of your forum. Users create posts within topics, so topics can help focus their conversations or suggest what to talk about. Users cannot create their own topics at this time.

Here are some suggested topics, based on our industry templates:

Educational (Medical): Health Policy, Diversity, Wellness
Educational: Topic Discussions, Chapter Discussions, Introduce Yourself, Help Desk
Trade Shows: Keys to Success in Virtual and Hybrid Trade Shows, Trade Show Tech, The Future of Trade Shows (or The Future of Your Trade Show Name)
Courses and Lessons: Community Discussion, Assigned Topic Discussions, Job Board

Planning forum tags

Tags let users filter topics and posts and view trending tags. Learn more about filtering with tags.

Tags can be:

  • Added to a topic when it’s created.

  • Added to a post by a user.

To use tags in the forum, you must define a special set of forum tags. When users add tags to a post or when you add tags to a topic, all of those tags are available in a drop-down menu.

Provide the JUNO team with a list of forum tags to add to your CMS, as part of your overall tag strategy.

Create topics

  1. On the forum home page, scroll to the bottom of the topics list.

  2. Select New forum topic.

  3. In the pop-up, add a Topic Title (recommend 100 characters max) and Topic Description (recommend 250 characters max).

  4. To help users filter topics by tag, select Add tags (optional). Choose 1 or more tags from the list you pre-created.

  5. Select Create topic.

The New Forum Topic button is at the bottom of the topics list. It opens a pop-up panel with text fields.

Edit and delete topics

Select the 3 dots icon on a topic, then select Edit topic or Delete topic.

The 3 dots icon is next to the topic title. It opens a menu with Edit Topic and Delete Topic options.

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