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The Basic Analytics page has three tabs: Happening Now, Examine Your Data, and User Activity Exporter, each tailored to offer distinct advantages for administrators. In this guide, we'll focus on the User Activity Exporter tab, a powerful tool allowing admins to refine site data by Time frame, Dates, and Activity types. As well as how to Generate and Download precise user activity reports using these filters. Learn more about using the Happening Now tab. Learn more about using the Examine Your Data tab.

Please note that all existing analytics pages and reports are still available. This page is an addition to existing reports.

1. Choose a timeframe for the data you'd like to export

Choose the time frame for the data you want to analyze and export. Select from pre-defined options such as Today, Yesterday, Last 7 Days, Last 30 Days, Last 90 Days, or Year to Date. Alternatively, you can specify a custom time frame by entering specific start and end dates in those fields.

2. Filter the user activity results

Filter member activity results based on different activity types. Utilize the dropdown menu to select activity labels corresponding to the actions you want to analyze.

These are all of the available Labels (click to expand):

 Click here to expand...

Activity drop-down Label

Activity/Action Type

Category

Chat Q&A

Answer

Content

Answered a question

Question

Chat message

Chat

Clicked

Click

Attended Live Session

Join

Chat Message (Mod Pane)

Mod

Watched Video

Play

Submitted Review

Review

User Clicked Navigation

Route

Scheduled

Schedule

Unscheduled

Unschedule

Watched Live Session

Watched

Credits Claimed

Claim

Continuing Education

Commented

Comment

Content, Forum, Feed

Viewed

View

Content, Notification, Page, User

Downloaded

Download

Download

Followed (Forum Topic)

Follow

Forum

Liked a Post

Like

Forum, Feed

Posted

Post

Replied

Reply

Chat Started

Chat started

Message

Partner Chat Started

Partner chat started

Private Message

Message

Opened Chatbot

Join

Support Chat

User Logged-in

Log In

User

3. Process your request and download your report!

  1. Select the Generate Report button after specifying your criteria (a spinner will indicate that your results are being processed).

    • Once the report is fully generated, the download button will become available

  2. Select the download button when the report is ready to retrieve your report.

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