Understand activity reports

An activity report logs each action users took on . You can download one for individual content pages or for the whole site. In this guide, we define the terms you’ll see on the report.

How to use this page

[SRCREENSHOT of CSV with category, action, label highlighted]

Explain that we are looking at these 3 columns. Point out the user info and the date briefly

Explain that in the examples below, some information is static; the work “review” will be the word “review” in your report. But other information is an example of dynamic information that’s pulled into the report'; the text “great session!” is example text from a review. But it will look different in your report, depending what the user wrote, or blank if they wrote nothing.

Activities (A-Z)

Accumulative Content

Attend

Chat

this wasn’t in the dev 2.3 report? only in trav’s

A user sent a message in the chat panel, such as in a session. The content is not identified. The report pulls the full text of the message (label)

Clicked

The user clicked on a piece of content from either a LIBRARY, SLIDE, or the schedule (action). The report pulls the slug of the piece of content (label).

The user clicked on meta data, like a social media link. The report pulls the URL of the meta data.

Commented

The user left a comment in the comments section on a content page. does this include feed and forum? The report pulls the text of their comment (label).

Create Account

The user created an account.

Dialog open

Download

Favorited

Hand (Raise, Lower)

Question

Profile

Progress

Review

The user left a review. The report pulls the number of stars given (category) and the text response (label).

Route

Schedule (Start, Complete)

Text

Text

Session (Attend, Joined, Left)

The user clicked the Attend button on a session to add it to their schedule. Includes public sessions and private meetings (1:1 meetings). The report pulls the name of the session (label).

The user entered a session while it was live. Includes public sessions, sub-breakouts, and private meetings. The label for sub-breakouts looks like this: Breakout from [Session name] [#ID]. The ID number indicates ___

The user left a session, whether in the middle of the session or because it ended. Includes public sessions, sub-breakouts, and private meetings.

Talk Now (Requested, Accepted, Canceled)

A user accepted a call from the Talk now button. (is this only for exhibitors? or the phone button in direct messaging?) The word user

Track (Started, Next)

Update Details

View

Text

Text

Text

Text

Text

Text

Watched