How JUNO trains exhibitors, speakers, and moderators

These are the points the JUNO team covers in live training. If you would like exhibitors, speakers, and moderators to be trained on any points that aren’t listed, let your JUNO team representative know!

Contents
All audiences
Exhibitors
Speakers and moderators
Speakers only
Moderators only
Example training videos

All audiences

Site navigation

Login page	The first page you see Log in with the information you were given
Home page	First screen after logging in You’re now able to use a direct link to access a session
Schedule	Navigate to the schedule (depends on how the site is set up) Scroll to find a session Search for a session by name Look through each day of the event Add to your JUNO schedule Add to your personal/work calendar “Time until live” countdown Joining early for the greenroom Click to join the session

Personal setup

Profile page	Navigate to the profile page Add your profile image Change your password Add additional information (Social media) Add availability (Daily hours and blackout dates/times) Select tags Test your setup Save
Technical tips	Browser recommendations Close as many programs as possible Only have 1 JUNO tab open Minimize the number of devices on the network Don’t use a VPN Use an ethernet cable if possible

Exhibitors

We also offer written guides for exhibitors.

Exhibitor hall	Navigate to the exhibitor hall (depends on how the site is set up) Locate specific pages by scrolling or searching Click to enter the page
Your exhibitor booth	Overview of a completed page, including what each section of the page is called Schedule/Talk Now capabilities Download analytics Where to find the Edit button

Exhibitor edit tool

We go over each tab in the editor unless you request otherwise.

Information tab	Intro: The first text area with basic text editing tools such as images and lists Description: The second text area, plus inserting questions Images: Where each image shows up and recommended sizes Actions: Turn on/off buttons such as complete, favorite, and the ability to comment Status: Always keep your page active so people can find it Tags: Increase discoverability by suggesting the page to users who have similar tags in their profile
Rotators tab	Add rotators Add images with redirects and recommended sizes Add a video hosted elsewhere Edit an existing Rotator, or re-order them
Members tab	Add users to the page Give a user a role or Admin rights
Resources tab	How to add resources File types and maximum sizes Add a thumbnail image and recommended sizes Edit an existing Resource, or re-order them
Questions tab	Add a question Different types of questions
Sessions tab	Connect sessions to your page Remove sessions from your page Where sessions shows up (two locations)
Meta Data tab	Add new contact info Where meta data shows up (two locations)
Products tab	Add a product Brief description of each section in the “Add or Update” dialogue
Greetings tab	Where the greetings show up Create greetings for specific users How/why specific greetings can be used for leads
Analytics tab	Overview of Analytics Tags and pie chart View top members Download analytics

Speakers and moderators

We also offer written guides for speakers and moderators.

Live stream

Going live	Turning on the camera or microphone will put you on-screen Clicking the microphone will show your profile image Turning on your camera will not unmute you You will stay on screen after turning both off Leave the stage completely with the “leave” option
Additional options	Go full screen Change microphone/camera input Leave the session (watch from off-screen, or leave to the homepage)

Audience engagement and communication

Emojis	How attendees can interact with emojis
Chat	How to send messages Chat is visible to everyone
Q&A	Attendees can type questions Q&A is visible to everyone
Mod Chat	Functionally the same as Chat Visible only to Moderators/Speakers/JUNO Staff We recommend watching this chat during the session JUNO staff will be watching this chat for issues

Speakers only

Screen sharing	Share an entire screen Share specific program windows Share a Chrome tab (required for a video with audio) Briefly touch on PowerPoint options/optimization End screen sharing
Polls	Submit polls before the session goes live

Moderators only

Moderating sessions	Set up breakouts Mute individual/all speakers Remove individual/all users from the screen
Chat	Moderation: Remove a message, Kick, Ban
Q&A	Moderation: Remove a message, Kick, Ban Liking questions Q&A options: Ask presenter, Mark as answered, Type an answer
Polls	Post the polls for attendees

Example training videos

Exhibitor Training.mp4

Exhibitor training