Understand activity reports

An activity report logs each action users took on. You can download one for individual content pages or for the whole site. In this guide, we define the terms you’ll see on the report.

Inside the activity report

[SRCREENSHOT of CSV with category, action, label, content columns highlighted - user info and date highlighted too, but secondary hierarchy]

Each row in the report lists one activity. The user who performed the activity is in the first column, followed by some basic user information. The last column shows the time the activity was performed.

Category, Action, Label, and Content are the most important columns. They describe the activity itself. On the rest of this page, we define what you see in those columns so that you can understand what each activity means.

Activity definitions (A-Z)

In the definitions below, words in brackets represent dynamic information that is pulled into your unique report. For example, “[Number of credits]” below might say “50” in your report. Words without brackets appear as shown. For example, you would see the words “Accumulative Content” in your report.

CE/CME

A user earned CE credits on a piece of content. The number of credits earned is listed (label).

A user claimed CE credits on a piece of content.

A user downloaded a CE certificate.

Chat

A user sent a message in the chat panel, such as during a session. The full text of the message is listed (label).

Clicked

The user clicked an item in a module or the schedule (action). The slug of the URL that they were directed to is listed (label). For example, Clicked | Schedule Row | /main/live/panels/welcome means that they clicked into a session from the schedule.

The user clicked on metadata, like a social media link. The URL of the metadata is listed.

Commented

The user left a comment in the comments section on a content page. does this include feed and forum? The text of their comment is listed (label).

Create Account

The user created an account using the form on the welcome page, or through SSO integration. Users added to the database through API registration integration or the JUNO importer are not tracked by this report.

Dialog open

The user opened the Moderate dialog in a live session.

Downloaded

The user downloaded an analytics report, either sitewide or per content page. The report name is listed (label).

The user downloaded a resource. The resource title is listed (label).

Favorited

The user clicked the Like button on a piece of content. The content name is listed (label).

Hand (Raise, Lower)

The user raised their hand to ask to speak in a session.

After raising their hand, the user canceled their request to speak in the session.

Q&A

Tested this and it didn't work on my playground.

The user submitted a Q&A question in a session. The text of the question is listed (label).

Question

The user answered a question on a content page. This includes polls in live sessions. The question type and name are listed (category) along with the user’s answer (label).

Review

The user left a review for a session. The number of stars given (category) and the text response (label) are listed.

Route

The user clicked a link that directed them to another page within the platform. The slug of the URL that they were directed to is listed (label).

The user clicked a link that directed them to a page outside of the platform. The URL that they were directed to is listed (label).

Schedule (Start, Complete)

The user opened the schedule dialog to start scheduling a meeting with another user. The other user’s name is listed (label).

The user closed the schedule dialog because they finished scheduling a meeting with another user. The other user’s name is listed (label).

Session (Attend, Joined, Left)

The user clicked the Attend button on a session to add it to their schedule. Includes public sessions, private meetings, and in-person sessions. The name of the session is listed (label).

The user entered a session while it was live. Includes public sessions, sub-breakouts, and private meetings. The report pulls the name of the session (label). Note that the label for sub-breakouts looks like this: Breakout from [Session name] [#ID].

The user left a session. Includes public sessions, sub-breakouts, and private meetings. The report pulls the name of the session (label). Note that the label for sub-breakouts looks like this: Breakout from [Session name] [#ID].

Talk Now (Requested, Accepted, Canceled)

The user clicked the Talk Now button to call another user.

The user accepted a call from the Talk now button. Clarify this doesn’t list the user. Clarify the anonymous stuff for exhibitors

Text

Track (Started, Next)

The user clicked the Start button to begin a course. The report lists the track name.

The user clicked the Next button to go to the next lesson in a course. The report lists the lesson name.

Update Details

The user clicked the Save button to update their personal profile. The report lists the user’s name.

View Content

The user viewed a piece of content. Note that for sessions, viewing only happen when the session is upcoming or past. When the session is live, users join the session instead. The report lists the content name.

Text

View Notifications

The user clicked a notification. The report lists the notification text.

View Leaderboard

The user opened the leaderboard.

The user clicked on another user in the leaderboard to open the quick profile. The report lists the viewed user’s name.

View Users

The user clicked on another user to open the quick profile. This applies to anywhere on the platform except for the leaderboard. The report lists the viewed user’s name.

[EXAMPLE with Screenshot]

After opening another user’s quick profile, the user clicked the View Full Profile button to open their full profile. The report lists the viewed user’s name.

[EXAMPLE with Screenshot]

Watched, Progress