What to know
Our goal: Go over our shared Slack channel and best practices for technical support during an event.
Who on the JUNO team will be able to respond?
When will the channel be staffed?
How to use reply feature.
Share URL's to session that have issues.
Provide email of specific users that are having issues.
Go over tech support role in the event.
What to do
Client team | JUNO team |
|
|
