How JUNO trains exhibitors, speakers, and moderators

These are the points the JUNO team covers in live training. If you would like exhibitors, speakers, and moderators to be trained on any points that aren’t listed, let your JUNO team representative know!

Contents
All audiences
Exhibitors
Speakers and moderators
Speakers only
Moderators only
Example training videos

All audiences

Site navigation

Login page	The first page you will see. Log in with the information you were given.
Home page	First screen after logging in. Would now be able to use a direct link to access a session.
Schedule	Navigate to the schedule (depends on how the site is set up) Scroll to find a session. Search for a session by name. Look through each day of the event Add to your JUNO schedule. Add to your personal/work calendar. “Time until live” countdown. Joining early for the greenroom. Click to join the session.

Personal setup

Profile page	Navigate to the profile page Add your profile image Change your password Additional information (Social Medias) Availability (Daily hours and blackout dates/times) Tags Test your setup Save
Technical tips	Browser recommendations Close as many programs as possible Only have 1 JUNO tab open Minimize the number of devices on the network Don’t use a VPN Ethernet cable if possible

Exhibitors

We also offer written guides for exhibitors.

Exhibitor Hall	Navigate to the exhibitor hall (depends on how the site is set up) Locating specific pages by scrolling or searching. Entering the page by clicking.
Your booth	Run through a completed page, pointing out the separate sections and what they are called. Show the “Schedule/Talk Now” capabilities. Address Analytics. Show where to find the “Edit” button.

Edit tool

Overall	Each tab will be addressed unless specifically requested otherwise.
Information	Intro: The first text area. Basic text editing tools, including images and lists. Description: The second text area. Same capabilities as Intro, but with questions (created in another location). Will reference back to this if needed after creating. Images: Call back to where these all show, as well as mention the recommended image sizes. Actions: This is where you can turn on/off buttons like complete, favorite, and the ability to comment. Status: Emphasize that if your page is not set to active, nobody will be able to find your page. Tags: Explain how these help match the page to users that have similar tags in their profile. Increase Discoverability.
Rotators	How to add rotators. Add images with redirects and their sizes. Add a video hosted elsewhere. Edit an existing Rotator, or re-order them.
Members	Add users to the page. Give a user a role or Admin rights.
Resources	How to add resources. File types and maximum sizes. Add thumbnail image and recommended sizes. Edit an existing Resource, or re-order them.
Questions	How to add a question. Explain the different types of questions available.
Sessions	How to associate sessions with your page. How to remove sessions from your page. Explain again where these can show up (two locations).
Meta Data	Add new contact info. Explain again where this can show up (two locations).
Products	How to add a product. Brief description of each section in the “Add or Update” dialogue.
Greetings	Explain where the greetings will show up if one is input. How to create greetings for specific users. How/why specific greetings can be used for leads.
Analytics	Similar information to the previous explanation of Analytics. Tags/Pie chart explanation View top members. Another access point for downloads.

Speakers and moderators

We also offer written guides for speakers and moderators.

Live stream

Going live	Turning on either of these will put you on the screen. Clicking the microphone will show your profile image. Turning on your camera will not unmute you. You will stay on screen after turning both off. Leaving the stage completely with the “leave” option.
Additional options	Going full screen. Change microphone/camera input. Leave the session (watch from off-screen, or leave to the homepage).

Audience engagement and communication

Emojis	Briefly address how the attendees can interact with emojis.
Chat	Show how to send messages. Visible to everyone.
Q&A	Attendees can type questions. Visible to everyone.
Mod Chat	Functionally the same as Chat. Available only to Moderators/Speakers/JUNO Staff. Where we recommend watching during the session. Where JUNO staff will be watching for issues.

Speakers only

Screen sharing	Sharing entire screen. Sharing specific program windows. Sharing a chrome tab (required for a video with audio). Briefly touch on PowerPoint options/optimization. Ending Screen share.
Polls	Submitting polls before the session goes live.

Moderators only

Moderating the video stream	Moderating Mute individual/all speakers. Remove individual/all users from the screen.
Chat	Moderation capabilities (remove message, kick, ban).
Q&A	Moderation capabilities (remove message, kick, ban). Overview of “Liking” questions. Q&A Options (Ask presenter, Mark as Answered, Type an answer).
Polls	Posting the polls for attendees.

Example training videos

Exhibitor Training.mp4

Exhibitor training