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Get the most out of your exhibitor networking experience! This guide helps you set your exhibitor engagement suite up for success and learn how to connect directly with visitors.

For more in-depth training, see our detailed guides to using the exhibitor suite editor. Your JUNO team will also share a recording of your live training session.

Follow these steps:
(tick) Prep your content
(tick) Set up your personal profile
(tick) Get to know the suite editor
(tick) Set up your suite
(tick) Connect with attendees


Prep your content

You’ll get early access to the site to set up. But you can also gather content for your exhibitor suite ahead of time! We suggest:

  • Write an informative introduction about your organization.

  • Gather suggested images, videos, and resources.

  • Write short, personalized greetings for targeted visitors.

  • Come up with polls and questions for visitors.

  • Gather links to your social media accounts and online store products.

  • Gather contact information for representatives from your team who’ll be added to your suite.


Set up your personal profile

After logging in, click the Profile icon in the navigation bar to edit your personal information. Each representative from your team will do this too. Later, you can connect everyone’s profiles to your exhibitor suite. We suggest:

  • Upload your Avatar.
    Pick a photo you’d be happy to greet people with.

  • Set your availability.
    Visitors can schedule chats with you during this time. You can also add specific dates and times that you’ll be away. Don’t worry about timezones! It automatically adjusts to your local time. We also prevent double-booking by automatically blocking your calendar when you schedule sessions or meetings.

  • Allow personal contact.
    Turn on Allow members to contact me to let visitors use the Talk Now button in your exhibitor suite. This also lets people contact you outside of your suite. They can send messages and schedule meetings through your personal profile.

  • Test your audio and video setup.
    Click the link to go to the testing page. We recommend using Google Chrome. If you’re using a VPN, you may need to disconnect it during video calls and sessions for the best experience.

  • Don’t forget to click Save.


Get to know the suite editor

The JUNO team will email you a direct link to your exhibitor suite. Otherwise, to find your suite on the site:

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The editor is organized into multiple tabs for different types of content. In general, to use the editor:

  1. Click the Add button to add a piece of content to a tab.

  2. In the pop-up window, fill in text and upload files and images.

  3. Click Save Changes at the bottom of the pop-up window.

  4. Rearrange content in a tab by clicking and dragging the 3 lines icon. Or click the Gear icon to edit it.

  5. When you’re done making all changes in a tab, click Save Changes at the top of the page. Otherwise, you’ll lose your work.

  6. Click View Page to see the changes in your suite.

Need more help using the editor? See our detailed guides for each tab.

Animated walk-through of adding and editing content in the suite editor.


Set up your suite

Make your exhibitor suite unique to you and engaging for visitors! Use this diagram to see where content shows up in your suite once you add it to the editor. Go to the table below for more details.

Note that the Edit button and Analytics are only visible to admins, like you. Visitors don’t see them!

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Elements of your suite (click to enlarge)

Tab in the editor

Content

Information

  • Write Intro text that appears near the top.

  • Add Description content that appears further down. Make it your own with text, images, and other elements. Polls and questions should be inserted here.

  • Upload logos and background images. See specifications.

  • Turn on Actions to add gamification and engage visitors.

Always keep the Status button Active. If you deactivate it, you won’t be able to find your suite on the site. Tip: Save the page URL to get back in in case your suite is accidentally deactivated.

Rotators

Add featured images and videos to a rotator at the top. See specifications.

Members

  • Add representatives from your team so they can chat with visitors. Each representative sets their availability in their personal profile.

  • Select Do Not Disturb if a representative doesn’t want to be contacted by suite visitors. They can still allow people to contact them through their personal profile.

  • Select Has Admin Rights if you want them to view analytics and edit the suite.

Resources

Add downloadable files or images. These do not include videos or links to other sites. See specifications.

Make sure Allow download is turned on in the Information tab.

Questions

Add polls and different types of questions for visitors to answer.

Questions are a two-step process. After creating one in the Questions tab, go to the Information tab and insert the question in the Description box. Then, it will show up in your suite.

Metadata

Add your organization’s contact information and social media links.

Sessions

Sessions you sponsor are advertised in your suite.

Products

Add products that link to your online store.

Greetings

Add personalized greetings only targeted visitors can see. We suggest using this feature to target leads. The optional Generic Greeting is seen by all other visitors.

Analytics

View stats about your visitors and download analytics. Visitors are labeled Anonymous if they turn on privacy settings. Only representatives from your team with admin access can see this tab.


Connect with attendees

Connections happen in a few ways. Try all of them!

Set up your exhibitor suite to maximize connections.

  • Add personalized greetings.

  • Turn on Comments and participate.

  • Turn on the Favorite and Complete buttons.

  • Add social media links.

  • Coordinate your representatives' schedules so someone is always available to chat.

Visitors set up a chat.

  • When visitors click the Talk now button in your suite, you can accept their call and enter a private breakout room.

  • When visitors click the Schedule button in your suite, they pick a time on your calendar. You get a notification by email and directly on the site, and it’s added to your schedule.

  • Outside your suite, people can send messages or schedule meetings through your personal profile. Make sure to turn on the Allow members to contact me option in your profile.

To add more people to an existing meeting, invite them or share the breakout room link. Rooms aren’t limited to two people!

Directly reach out to attendees.

  1. Go to the Directory in the navigation bar.

  2. Browse and filter people by interest tags. Or search for someone by typing their name.

  3. Click on someone. A pop-up opens where you can Schedule a meeting or Send a message.

The Directory page with a list of event attendees, and a pop-up window to schedule a chat with someone.


Learn more


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