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Exhibitors, speakers, and session moderators can watch these training videos to get familiar with the platform.

Our trainers use a standard JUNO site. Outside of the training session, your event organizer might give more instructions specific to your event.

Site organizers: If you are interested in personalized trainings, please speak to your JUNO Account Manager.

Exhibitor training

There are two ways to learn!

  • Sit back and learn with our full training series. Videos are split into topics, with a total watch time of 44 minutes. ⏯️ Click here to start watching.

  • Or pick a specific topic from the list below. Click the link to go to the video.

For more information, see common questions in our Exhibitor and sponsor FAQ. Some questions are event-specific and can be answered by your site organizer.

 Click to expand all exhibitor training topics

Topic

Content

Video Link

Introduction

  • Overview of a completed exhibitor suite, including what each section of the suite is called

  • Schedule/Talk Now capabilities

  • Download analytics

  • Where to find the Edit button

  • In-suite messaging

  • Visitor awareness

Watch the Introduction video

Information

  • Introduction section

  • Description section and inserting questions

  • Images: Where each image shows up and recommended sizes

  • Actions: Turn on/off buttons such as complete, favorite, and the ability to comment

  • Status: Always keep your suite active so people can find it

  • Tags: Increase discoverability by suggesting the page to users who have similar tags in their profile

Watch the Information video

Rotators

  • Add rotators

  • Add images with redirects and recommended sizes

  • Add a video hosted elsewhere

  • Edit an existing Rotator, or re-order them

Watch the Rotators video

Representatives

  • Add representatives from your team to your suite

  • Give a representative a role or Admin rights

Watch the Representatives video

Resources

  • How to add resources

  • File types and maximum sizes

  • Add a thumbnail image and recommended sizes

  • Edit an existing Resource, or re-order them

Watch the Resources video

Questions

  • Add a question

  • Different types of questions

Watch the Questions video

Meta Data

  • Add new contact info

  • Where meta data shows up (two locations)

Watch the Meta Data video

Sessions

  • Connect sessions to your suite

  • Remove sessions from your suite

  • Where sessions show up (two locations)

Watch the Sessions video

Greeting

  • Where the greetings show up

  • Create greetings for targeted visitors

  • How/why specific greetings can be used for leads

Watch the Greeting video

Products

  • Add a product

  • Brief description of each section in the “Add or Update” dialogue

Watch the Products video

Analytics

  • Overview of Analytics

  • Tags and pie chart

  • View top visitors

  • Download analytics

Watch the Analytics video

Speaker and moderator training

There are two ways to learn!

  • Sit back and learn with our full training series. Videos are split into topics, with a total watch time of 43 minutes. ⏯️ Click here to start watching.

  • Or pick a specific topic from the list below. Click the link to go to the video.

For more information, see common questions in our Speaker and moderator FAQ. Some questions are event-specific and can be answered by your site organizer.

 Click to expand all speaker and moderator training topics

Topic

Content

Video Link

Introduction

  • Trainer introduction

  • Who this training is for

  • Connect site overview

  • Potential site differences 

Watch the Introduction video

Edit Your Personal Profile

  • Navigation from Home

  • Updating profile image

  • Password

  • Configurable options

  • Your availability

  • Time zones

  • Tags  

  • Save changes

Watch the Edit Profile video

Connecting with Users

  • Connecting from the Directory or when speaking at a session

  • Notifications (direct message & scheduled meetings)

Watch the Connecting with Users video

Schedule Page

  • Find sessions

  • Add to calendar

  • My Schedule

  • Time zones

Watch the Schedule Page video

Greenroom Basics

  • Introduction to the greenroom

  • Turn on audio/video

  • Change settings in JUNO

  • Sharing your screen

Watch the Greenroom Basics video

Mac Screenshare

  • How to allow screenshare on Mac

Watch the Mac Screenshare video

Greenroom to Live (no preroll)

  • Countdown

  • Transition to live

  • Attendee counter 

  • Checking time left 

Watch the Greenroom to Live (no preroll) video

Pre-roll video to Live

  • Transition to preroll from greenroom

  • Transition to live from pre-roll

  • Attendee counter

  • Time left

Watch the Pre-roll video to Live video

Extra Mod Features

  • Mute others

  • Stop someone else’s video

  • Stop publishing others

  • Leave and continue watching

Watch the Extra Mod Features video

Chat Panel Overview

  • Chat

  • Emojis

  • Q&A 

  • Mod

  • Polls

  • Thumbs up

  • Anonymous Q&A

Watch the Chat Panel Overview video

Moderating Chat Panel

  • Submitted versus posted Q&A

  • Delete messages

  • Ask Presenter

  • Mark a question as answered

  • Add answer

  • Kick/Ban users

Watch the Moderating Chat Panel video

Raise Hand Feature

  • How attendees raise their hand

  • How you accept their raised hand

Watch the Raise Hand Feature video

Moderate Breakouts

  • Send to breakouts

  • Retrieve from breakouts

Watch the Moderate Breakouts video

Extra Info FAQ

  • See how many attendees are in the session

  • Check time left in session

  • Resources

  • Session recording

Watch the Extra Info FAQ video

Tech Issues FAQ

  • Lock icon in URL

  • Site settings

  • System preferences

  • Clear cache

Watch the Tech Issues FAQ video

Topic

Points

Login page

  • The first page you see

  • Log in with the information you were given

Home page

  • First screen after logging in

  • You’re now able to use a direct link to access a session

Schedule

  • Navigate to the schedule (depends on how the site is set up)

  • Scroll to find a session

  • Search for a session by name

  • Look through each day of the event

  • Add to your JUNO schedule

  • Add to your personal/work calendar

  • “Time until live” countdown

  • Joining early for the greenroom

  • Click to join the session

Topic

Points

Profile page

  • Navigate to the profile page

  • Add your profile image

  • Change your password

  • Add additional information (Social media)

  • Add availability (Daily hours and blackout dates/times)

  • Select tags

  • Test your setup

  • Save

Technical tips

  • Browser recommendations

  • Close as many programs as possible

  • Only have 1 JUNO tab open

  • Minimize the number of devices on the network

  • Don’t use a VPN

  • Use an ethernet cable if possible

Topic

Points

Exhibit section

  • Navigate to the exhibit section (depends on how the site is set up)

  • Locate specific exhibitors by scrolling or searching

  • Click to enter an exhibitor suite

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