About this doc (Delete this table when the doc is finalized.) | |
|---|---|
Reader | Moderators / Support agents |
Reader goal | To Learn How to Successfully Send Attendees to Breakouts |
Contributors | Mike Torrieri |
JUNO version | V1.15 |
Reviewers (check the box when you’re done!) |
|
Notes for reviewers | I originally mentioned these breakouts to be a part of what tech support goes over with speakers/moderators in the greenrooms. There is also a bug with the breakouts using the mod function with 1.15, so that’s why I put 1.15 as the version, but this bug may be fixed with 1.16! It is logged in Jira; no progress yet. |
Moderators can send attendees to breakout rooms during a session. This guide helps you manage rooms.
Send attendees to breakout rooms
Click on More in the session controls bar.
Click Moderate.
Enter a Breakout Duration (minutes). This is how long the breakouts will last.
Enter a Room Capacity. Once a room is full, more breakout rooms are automatically created.
If you want to group attendees at random, select Assign Randomly. Breakout rooms are automatically created.
If you want to choose how to group attendees, select Prioritize by Tags. Then select a tag from the drop down and click Send it. Learn more about this option below.
What is Prioritize by Tags?
When an attendee has selected tags on their profile, they can be assigned to specific breakout rooms that align with their chosen tags. For example, prioritizing by the Interests tag sends attendees with similar interests into the same breakout room. Tags are unique to each event, so your site organizer will help you plan ahead.
View and enter breakout rooms
Click View Breakouts.
This will show you how many rooms there are and how many attendees are in each room.
Select a room to enter it.
To return to the main session, click View Breakouts again.
Click Return.
What to do if multiple rooms only have one person
We are aware of a current issue that sometimes sends attendees to a room alone. We’re hard at work to fix this! In the meantime, follow these steps to move them to a new room:
Enter one of the breakout rooms with only one person.
Copy the URL for that room.
Enter a different one of the breakout rooms with only one person.
Paste the copied URL into the chat.
In the chat, tell the person to click the link to join a room with more people.
When do you need to retrieve attendees from breakout rooms?
Normally, attendees will automatically be brought back to the main room after the duration selected for breakouts has ended. If attendees need to be brought back before the duration has ended, you can use the Retrieve tool. For example, if you accidentally selected 100 minutes instead of 10 minutes, you could use the Retrieve tool after the 10 minutes has elapsed.
Retrieve attendees from breakout rooms
From the main session, click Retrieve.
Click Confirm.
All attendees are brought back to the main session.
