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Comment: 2.8 release

The JUNO team can help you configure elements of the welcome page and login screen.

Info

Mobile app users won’t see the welcome page. Instead, they are automatically sent to the site home page when they tap the magic link in their email.

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Welcome page

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An example welcome page. See the tables below for details.

The layout of your welcome page depends on the type of registration used. All pages include these elements:

Element

Options

1

Full-page background

Select one:
(tick) Image background
(tick) Video background
(See specifications)

2

Countdown timer

(info) Change text Conference begins in (50 characters max)
(error) Remove timer, but keep text
(error) Remove both timer and text

3

Greeting

(info) Change text Welcome to (25 characters max)
(error) Remove text

4

Logo

(tick) Select your logo (See specifications)
(error) Remove logo, if your background image already includes one

5

More information button

(tick) Select a link URL.
(info) Change text Learn more (10 characters max)
(error) Remove button

If your registration method does require attendees to create accounts on this page, you have these options:

Element

Options

6

Account creation button

(info) Change text Join today (10 characters max)

7

Login message

(info) Change text Already Have an Account? Login Here (70 characters max)

If your registration method does not require attendees to create accounts on this page, it looks a bit different.

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An example welcome page without account creation. See the tables below for details.

Element

Options

8

SSO pre-login message

(info) Change text No session found (50 characters max)
(error) Remove text

9

Login button

(info) Change text Login (10 characters max)

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On this screen, users can request to get a new magic link sent to their email. Learn more about getting a new magic link.

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Element

1

User agreement

(plus) Add a Terms of Service and Privacy Policy agreement before logging in
(info) Change text I agree to the Terms Of Service and the Privacy Policy. (100 characters max)

2

Login support message

(info) Change text If you're having issues receiving your magic link and have double-checked that the email you've provided is correct, please reach out to support@email.com for help with your account.

All magic links expire for security reasons, but the platform helps users reset their link automatically! By default, they expire after 3 days. You can change this time frame:

Element

Options

Magic link expiration

(info) Change when the magic link expires (recommend 7 days max, or at least the length of the event)

If a user is logged in to the platform when their magic link expires, they are automatically logged out. But it doesn’t happen right away. First, the platform checks (at a regular “heartbeat” interval) if the user is active on the site:

  • If they are active (moving their cursor, tapping, or typing), they aren’t logged out.

  • If they are not active, they will be logged out after a timed buffer period.

You can set the timing:

Element

Options

Frequency of the “heartbeat” check

(info) Change the frequency that the platform checks the if the user is active, before starting the timed buffer period. Default: every 1 minute.

Timed buffer period

(info) Change the length of the buffer period before an inactive user is logged out. Default: 1 hour.

Note

We recommend setting this to the average session time to prevent users from being logged out in the middle of an active session. During sessions, they may be watching the screen but not “actively” moving their cursor, tapping, or typing.

Login with email and password screen

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