Start a conversation with the Help Chat
You can get support anywhere on the site by messaging the automated help chat Help Chat and live support agents.
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Get help during a live session
If you need help during a session, moderators will be available to help. Send a message in the chat to let them know you’re having trouble so they can help you as soon as possible. Depending on your events support system, technical support reps may be in the session with you to help. If needed, they may link you to a technical support room where you can troubleshoot with them one-on-one.
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If your issue relates to an inability to hear/speak, please message us in the chatbox so that we know and can assist you. The team might ask you to call a phone number if communication through the platform is not working. |
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Get help in live sessions
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