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titleneed SME info

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Type

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Explanation

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Reader

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Clients

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Reader goal

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Contributors

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JUNO version

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V2.2

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Reviewers (check the box when you’re done!)

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  •  Jami

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Review deadline

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Notes for reviewers

The forum is a place for users to have group discussions. Admins create topics in the content management system. Then, within a topic, users create posts and comment on others' postscommunity conversations, structured by topics, posts, and comments.

Have topical discussions year-round

Unlike session chats, the forum is not tied to a specific piece of content. This means it’s a great place to interact between sessions or to have conversations related to the overall platform and eventyear-round.

In the forum, anyone can ask questions, share ideas, and tell stories about a topic. Conversations can happen slowly over time, as users contribute to a topic. Or they can happen quickly through back and forth messages.

Topics, posts, and tags

Site admins create topics using the front-end editor. Then, within a topic, users create posts and comment on others' posts. Forum tags can be added to both topics and posts.

Info

Learn about planning and creating forum topics and tags.

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The forum home page lists topics.

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Users create posts within a topic.

Forum or feed?

Type here

Create topics

Forum topics are determined ahead of time by organizers. Users do not generate topics themselves. We suggest creating topics like:

  • Best practices?

  • Help desk: explain

  • FAQ: explain

The JUNO team will help you build the topics in the content management system. You should provide this information:

Excerpt
nameinfo-needed
  • Title? (character limit)

  • Description? (character limit)

  • Tags? (what do they do

  • Anything else?

Include Page
REUSE - Forum or feed? explanation
REUSE - Forum or feed? explanation

Moderation

Attendees can edit or delete their own posts. As a site admin, you have control of all content. You can delete any post.

Planning forums

Keep these guidelines in mind when planning to use social feeds:

Increasing forum engagement

Users receive platform notifications and a weekly email about activity in the forum. Learn more about the forum digest email, including your configuration options.

To make sure attendees can easily find the forum, we recommend locating it prominently in your navigation.

You can also advertise the forum from your home page or another page. Our Popular Social Posts module lets you feature posts from the forum and/or social feed. Clicking a post sends users directly to the conversation.

Planning a forum for a multi-site platform

You can add the forum to multiple sites

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. But note that the content will be shared across sites. If someone posts to

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the forum on one site, people on the other site see it too.

The forum can be built to fit your needs! See your configuration options.