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Comment: added more exhibitor vids

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Type

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How to / Ref

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Reader

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Exhibitors, speakers, mods - and clients

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Reader goal

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Prep and go to a training session. Clients want to know what will be covered so they can forewarn their partners about anything event specific.

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Contributors

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Chase

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JUNO version

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Reviewers (check the box when you’re done!)

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  •  Chase
  •  Travis

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Review deadline

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Notes for reviewers

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Just need the links and timezones confirmed before publishing.

Exhibitors, speakers, and moderators can attend live training sessions hosted by a JUNO representativeWatch these training videos to get familiar with the platform. We go over essential features you’ll use as an exhibitor, speaker, or session moderator.

Our trainers use a standard JUNO site. Outside of the training session, your event organizer might give more instruction instructions specific to your event.

How it works

Sessions happen at regular times every week, in a Zoom conference room. You only need to attend one session. Choose a day and time that work best for you. It will be recorded so that you can rewatch later.

There's no need to let us know you’re coming ahead of time. Just show up! If no one arrives within the first ten minutes, we cancel the session.

(tick) Click here to enter the training room during any scheduled time. This link directs you to Zoom. The meeting ID is 547 600 5563.
(tick) Click here to view recordings. Your trainer will give you a password to access this folder.

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Schedule

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Exhibitors
Tuesdays, 8 AM PT
Thursdays, 3 PM PT

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Speakers and moderators
Tuesdays, 3 PM PT
Thursdays, 8 AM PT

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Info

Site organizers: If you are interested in personalized trainings, please speak to your JUNO Account Manager.

Exhibitor training

There are two ways to learn!

  • Sit back and learn with our full training series. Videos are split into topics, with a total watch time of 50 minutes. ⏯️ Click here to start watching.

  • Or pick a specific topic from the list below. Click the link to go to the video.

For more information, see common questions in our Exhibitor and sponsor FAQ and Speaker and moderator FAQ. Remember, some . Some questions are event-specific and can be answered by your event site organizer.

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Navigate the site

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Topic

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Points

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Login page

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  • The first page you see

  • Log in with the information you were given

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Home page

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  • First screen after logging in

  • You’re now able to use a direct link to access a session

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Schedule

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  • Navigate to the schedule (depends on how the site is set up)

  • Scroll to find a session

  • Search for a session by name

  • Look through each day of the event

  • Add to your JUNO schedule

  • Add to your personal/work calendar

  • “Time until live” countdown

  • Joining early for the greenroom

  • Click to join the session

Set up your computer and personal profile

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Topic

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Points

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Profile page

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Navigate to the profile page

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Add your profile image

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Change your password

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Add additional information (Social media)

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Add availability (Daily hours and blackout dates/times)

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Click to expand all exhibitor training topics

Topic

Content

Video Link

Welcome to Exhibitor Training

  • Trainer introduction

  • Who this training is for

  • Connect site overview

  • Potential site differences 

Watch the Welcome to Exhibitor Training video

Edit Your Personal Profile

  • Navigation from Home

  • Updating profile image

  • Password

  • Configurable options

  • Your availability

  • Time zones

  • Tags  

  • Test your setup

  • Save

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Technical tips

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  • Browser recommendations

  • Close as many programs as possible

  • Only have 1 JUNO tab open

  • Minimize the number of devices on the network

  • Don’t use a VPN

  • Use an ethernet cable if possible

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titleFor exhibitors only

Get to know your exhibitor suite

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Topic

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Points

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Exhibit section

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  • Navigate to the exhibit section (depends on how the site is set up)

  • Locate specific exhibitors by scrolling or searching

  • Click to enter an exhibitor suite

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Your exhibitor suite

  • changes

Watch the Edit Your Personal Profile video

Finding Your Suite

  • Navigation from Home

  • Searching for your suite

  • Clicking to open the page

Watch the Finding Your Suite video

Introduction to the Exhibitor Suite

  • Overview of a completed exhibitor suite, including what each section of the suite is called

  • Schedule/Talk Now capabilities

  • Download analytics

  • Where to find the Edit button

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Intro: The first text area with basic text editing tools such as images and lists

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  • In-suite messaging

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Topic

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Points

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Information tab

  • Visitor awareness

Watch the Introduction to the Exhibitor Suite video

Information

  • Introduction section

  • Description section and inserting questions

  • Images: Where each image shows up and recommended sizes

  • Actions: Turn on/off buttons such as complete, favorite, and the ability to comment

  • Status: Always keep your suite active so people can find it

  • Tags: Increase discoverability by suggesting the page to users who have similar tags in their profile

Watch the Information video

Rotators

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  • Add rotators

  • Add images with redirects and recommended sizes

  • Add a video hosted elsewhere

  • Edit an existing Rotator, or re-order them

Watch the Rotators video

Representatives

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  • Add representatives from your team to your suite

  • Give a representative a role or Admin rights

Watch the Representatives video

Resources

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  • How to add resources

  • File types and maximum sizes

  • Add a thumbnail image and recommended sizes

  • Edit an existing Resource, or re-order them

Watch the Resources video

Questions

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  • Add a question

  • Different types of questions

Watch the Questions video

Meta Data

  • Add new contact info

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  • Where meta data shows up (two locations)

Watch the Meta Data video

Sessions

  • Connect sessions to your suite

  • Remove sessions from your suite

  • Where sessions show up (two locations)

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Meta Data tab

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  • Add new contact info

  • Where meta data shows up (two locations)

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Products tab

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  • Add a product

  • Brief description of each section in the “Add or Update” dialogue

Watch the Sessions video

Greeting

  • Where the greetings show up

  • Create greetings for targeted visitors

  • How/why specific greetings can be used for leads

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Watch the Greeting video

Products

  • Add a product

  • Brief description of each section in the “Add or Update” dialogue

Watch the Products video

Analytics

  • Overview of Analytics

  • Tags and pie chart

  • View top visitors

  • Download analytics

Watch the Analytics video

Speaker and moderator training

There are two ways to learn!

  • Sit back and learn with our full training series. Videos are split into topics, with a total watch time of 43 minutes. ⏯️ Click here to start watching.

  • Or pick a specific topic from the list below. Click the link to go to the video.

For more information, see common questions in our Speaker and moderator FAQ. Some questions are event-specific and can be answered by your site organizer.

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Live stream

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Topic

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Points

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Going live

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  • Turning on the camera or microphone will put you on-screen

  • Clicking the microphone will show your profile image

  • Turning on your camera will not unmute you

  • You will stay on screen after turning both off

  • Leave the stage completely with the “leave” option

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Screen sharing

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  • Share an entire screen

  • Share specific program windows

  • Share a Chrome tab (required for a video with audio)

  • Briefly touch on PowerPoint options/optimization

  • End screen sharing

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Additional options

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  • Go fullscreen

  • Change microphone/camera input

  • Leave the session (watch from off-screen, or leave to the homepage)

Engage with the audience

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Topic

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Points

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Emojis

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  • How attendees can interact with emojis

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Chat

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  • How to send messages

  • Chat is visible to everyone

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Q&A

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  • Attendees can type questions

  • Q&A is visible to everyone unless the moderation option is turned on

  • How to moderate the Submitted and Posted sections

  • Liking questions

  • Ask presenter, Mark as answered, Type an answer

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Polls

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  • Submit polls before the session goes live

  • Post polls for attendees

Moderate sessions

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Topic

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Points

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Moderating sessions

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  • Set up breakouts

  • Mute individual/all speakers

  • Remove individual/all users from the screen

  • Remove a message

  • Kick and Ban users

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Mod Chat

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  • Functionally the same as Chat

  • Visible only to Moderators/Speakers/JUNO Staff

  • We recommend watching this chat during the session

  • JUNO staff will be watching this chat for issues

Widget Connector
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urlhttps://vimeo.com/581327515
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An example exhibitor training. Recorded on JUNO version 1.9.

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urlhttps://vimeo.com/583945003
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Click to expand all speaker and moderator training topics

Topic

Content

Video Link

Introduction

  • Trainer introduction

  • Who this training is for

  • Connect site overview

  • Potential site differences 

Watch the Introduction video

Edit Your Personal Profile

  • Navigation from Home

  • Updating profile image

  • Password

  • Configurable options

  • Your availability

  • Time zones

  • Tags  

  • Save changes

Watch the Edit Your Personal Profile video

Connecting with Users

  • Connecting from the Directory or when speaking at a session

  • Notifications (direct message & scheduled meetings)

Watch the Connecting with Users video

Schedule Page

  • Find sessions

  • Add to calendar

  • My Schedule

  • Time zones

Watch the Schedule Page video

Greenroom Basics

  • Introduction to the greenroom

  • Turn on audio/video

  • Change settings in JUNO

  • Sharing your screen

Watch the Greenroom Basics video

Greenroom to Live (no preroll)

  • Countdown

  • Transition to live

  • Attendee counter 

  • Checking time left 

Watch the Greenroom to Live (no preroll) video

Pre-roll to Live

  • Transition to pre-roll from greenroom

  • Transition to live from pre-roll

  • Attendee counter

  • Time left

Watch the Pre-roll to Live video

Chat Panel Overview

  • Chat

  • Emojis

  • Q&A 

  • Mod

  • Polls

  • Thumbs up

  • Anonymous Q&A

Watch the Chat Panel Overview video

Extra Moderation Features

  • Mute others

  • Stop someone else’s video

  • Stop publishing others

  • Leave and continue watching

Watch the Extra Moderation Features video

Moderating Chat Panel

  • Submitted versus posted Q&A

  • Delete messages

  • Ask Presenter

  • Mark a question as answered

  • Add answer

  • Kick/Ban users

Watch the Moderating Chat Panel video

Raise Hand Feature

  • How attendees raise their hand

  • How you accept their raised hand

Watch the Raise Hand Feature video

Moderate Breakouts

  • Send to breakouts

  • Retrieve from breakouts

Watch the Moderate Breakouts video

Mac Screenshare

  • How to allow screenshare on Mac

Watch the Mac Screenshare video

Extra Info FAQ

  • See how many attendees are in the session

  • Check time left in session

  • Resources

  • Session recording

Watch the Extra Info FAQ video

Common Tech Issues

  • Lock icon in URL

  • Site settings

  • System preferences

  • Clear cache

Watch the Common Tech Issues video