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Status
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Type
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Explanation
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Reader
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Clients
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Reader goal
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Contributors
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JUNO version
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V2.2
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Reviewers (check the box when you’re done!)
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- Jami
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Review deadline
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Notes for reviewers
The forum is a place for users to have group discussions. Admins create topics in the content management system. Then, within a topic, users create posts and comment on others' posts. Forum tags can be added to both topics and postscommunity conversations, structured by topics, posts, and comments.
Have topical discussions year-round
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In the forum, anyone can ask questions, share ideas, and tell stories about a topic. Conversations can happen slowly over time, as users contribute to a topic. Or they can happen quickly through back and forth messages.
Topics, posts, and tags
Site admins create topics using the front-end editor. Then, within a topic, users create posts and comment on others' posts. Forum tags can be added to both topics and posts.
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The forum home page lists topics.
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Users create posts within a topic.
Forum or feed?
We recommend using the forum for 365 sites
Create topics
Forum topics are determined ahead of time by organizers. Here are some suggested topics, based on our industry templates:
Educational (Medical): Health Policy, Diversity, Wellness
Educational: Topic Discussions, Chapter Discussions, Introduce Yourself, Help Desk
Trade Shows:
Courses and Lessons: Community Discussion, Assigned Topic Discussions, Job Board
The JUNO team will help you build the topics in the content management system. You should provide this information for each topic:
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Create forum tags
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Tags let users filter topics and posts and view trending tags. Learn more about filtering with tags. Tags can be:
To use tags in the forum, you must define a special set of forum tags. When users add a tag to a post, they will only be able to select from the forum tags you defined. |
Provide the JUNO team with a complete list of forum tags to add to your CMS. Make sure to define which tags should be added to each topic.
Moderation
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Moderation
Attendees can edit or delete their own posts. As a site admin, you have control of all content. You can delete any post.
Increasing forum engagement
Users receive platform notifications and a weekly email about activity in the forum. Learn more about the forum digest email, including your configuration options.
To make sure attendees can easily find the forum, we recommend locating it prominently in your navigation.
You can also advertise the forum from your home page or another page. Our Popular Social Posts module lets you feature posts from the forum and/or social feed. Clicking a post sends users directly to the conversation.
Planning a forum for a multi-site platform
You can add the forum to multiple sites. But note that the content will be shared across sites. If someone posts to the forum on one site, people on the other site see it too.
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