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Excerpt
nameEnable your camera & microphone

Enable your camera & microphone

  1. Open Chrome

  2. Click the 3 dot icon to the top right

  3. Click settings

  4. Click privacy Privacy and security

  5. Click site settings

  6. Open microphone page

  7. Add the site to the allow list

  8. Open camera page

  9. Add the site to the allow list

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Review your blocked and allowed sites.

Info

To remove an existing exception or permission: To the right of the site, click Delete.

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To allow a site that you already blocked: Under "Blocked," select the site's name and change the camera or microphone permission to "Allow."

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nameDefault camera

Default camera 

  1. Open Chrome

  2. Click the 3 dot icon to the top right

  3. Click settings

  4. Click privacy Privacy and security

  5. Click site settings

  6. Under permission click Camera

  7. Use the drop-down menu to select your desired device 

  8. Refresh the Juno session

  9. Click Video

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Excerpt
nameDefault microphone

Default microphone

  1. Open Chrome

  2. Click the 3 dot icon to the top right

  3. Click settings

  4. Click privacy Privacy and security

  5. Click site settings

  6. Under permission click Microphone

  7. Use the drop-down menu to select your desired device 

  8. Refresh the Juno session

  9. Click Audio

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nameDelete Google Chrome cache

Delete Google Chrome cache

  1. Open Google Chrome.

  2. Click the 3 dot icon to the top right

  3. Click Settings.

  4. Click “Security Privacy and Privacy” security on the left side of webpage.

  5. Click the “Clear Clear browsing data” data button under the “Security Privacy and Privacy” security section

  6. Click the Time range drop down and select All time

  7. Once the process completes, click clear Clear data and exit relaunch Google Chrome

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nameRestore Google Chrome settings to their original defaults

Restore Google Chrome settings to their original defaults

  1. Open Chrome

  2. Click the 3 dot icon to the top right

  3. Click Settings

  4. Click Advanced to the bottom left of the webpage

  5. Click Reset and clean up

  6. Click Restore settings to their original defaults

  7. Close and Re-open the Juno site to see if your issue is resolved

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nameTurn on/off live captioning

Turn on/off live captioning

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JE:Google Chrome turn on live captioning - procedure
JE:Google Chrome turn on live captioning - procedure

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Check-if-managed
Check-if-managed

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nameCheck if Chrome browser is managed

Check if Chrome browser is managed

  1. Open Chrome browser 

  2. Click the 3 dot icon to the top right

  3. Check the bottom of the menu. If you see Managed by your organization, your browser is managed. If you don’t, your browser isn’t managed.

  4. Enter chrome://policy in the address bar to see what is being managed

  5. Open Group Policy Editor by clicking Windows Start Menu and typing gpedit.msc

  6. Expand Administrative Templates (Computer Configuration/User Confirmation) and locate Google Chrome folder

  7. Locate the desired policy name and double click to edit

  8. Mark as Not Configured

  9. Click OK

  10. Repeat steps 7 – 9 until all Chrome Policies have been disabled

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namePrevent Chrome extensions from running in background when closed

Prevent Chrome extensions from running in background when closed

  1. Open Chrome

  2. Click the top right more icon

  3. Click settings

  4. Click Advanced

  5. Click System

  6. Disable “Continue running background apps when Google Chrome is closed”

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Google Chrome extensions may keep your browser awake even when closed or minimized. This could slow down your computer, increase memory usage, and eat up your battery.

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