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Status
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Type
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EX / REF
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Reader
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Clients
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Reader goal
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understand how gamification works, what they need to set up, and what actions mean
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Contributors
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JUNO version
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V2.3
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Reviewers (check the box when you’re done!)
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Review deadline
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Notes for reviewers
As people interact with content, they earn points on the leaderboard. This type of gamification encourages them to keep engaging with your platform.
The leaderboard
The leaderboard features the top 3 users with the most points. Then all users are listed below, in ranked order.
At any time, you can reset the leaderboard to return everyone’s points to zero. For example, if you host a new contest each day during an event, you might announce a winner in the evening before resetting for the next day.
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You can decide which actions and activities are worth points and create contests.
Earning points
Earn points by performing actions and activities around the site. You’ll You know when you’ve earned points because an animation plays in the top-right corner of the screen by your profile picture.
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If you perform the same action twice on the same piece of content, you only earn points the first time. For example, when you send a chat message in a session, you gain points. But when you send a second chat message in the same session, you don’t earn anything. This means you should interact with as many pieces of content as possible for the maximum number of points.
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Some actions might appear in different locations on your site (or not exist at all), depending on how your site is configured. You can also decide which actions earn points, and how many. See Assign points on your platform below. |
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Name
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Definition
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Location
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Created Account
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Create an account using the form on the welcome page.
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Login form
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Authenticated
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Visit the site for any amount of time while logged in. These points can be earned once per day, so visit the site often to earn more.
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Anywhere
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Updated Account
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Update your profile then select Save.
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Personal profile
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Updated Photo
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Add an avatar itoyour profile.
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Personal profile
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Attend
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Select the Attend button on a session to add it to your schedule.
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Session, In-person session, Schedule
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Joined
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Enter a session while it’s live. You don’t need to turn on your camera or microphone, but just enter the room.
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Session
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Emoji
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Select a reaction emoji during a session. (Not sending emojis in a chat message.)
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Session
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Raise Hand
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Ask to speak in a session by selecting the Raise Hand icon.
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Session
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Review
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Submit a review for a session.
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Session, In-person session
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Live chat
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Leave a comment in a chat panel.
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Session, In-person session, Exhibitor
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Q&A
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Submit a question to the live Q&A.
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Session, In-person session, Exhibitor
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QA Voting
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Select the Thumbs up icon to vote for a question in a live Q&A.
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Session, In-person session, Exhibitor
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See above
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Poll
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Answer a poll or question. Includes: Fill in the blank, free text response, poll, rating, or sorting questions.
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When there are multiple questions on the same piece of content, you earn points for each one you answer. |
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Session, In-person session, Exhibitor, Course
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Answered Right
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Selected an incorrect answer to a question.
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Session, In-person session, Exhibitor, Course
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See above
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Answered Wrong
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Selected the correct answer to a question.
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Session, In-person session, Exhibitor, Course
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See above
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Favorite
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Select the Thumbs up icon on a piece of content or on a post in the forum or social feed.
Or select the Follow button on a forum topic.
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Session, In-person session, On-demand, Exhibitor, Speaker, Course, Forum, Social feed
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Comment
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Leave a comment in a comments section or on a post.
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Session, In-person session, On-demand, Exhibitor, Forum, Social Feed
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Liked A Comment
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Select the Thumbs up icon on a comment.
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On-demand, Exhibitor, Forum, Social feed
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Complete
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Select the Complete button on a piece of content. For courses, this is the Next Lesson button on lessons.
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On-demand, Exhibitor, Speaker, Course
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Start
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Select the Start button to begin a course.
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Course
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Finish
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Select the Finish Course button at the end of a course.
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Course
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Download
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Download a resource.
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On-demand, Exhibitor
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Posted
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Select the Post button to create a post in the forum or social feed. Or post a New Forum Topic if you have permissions.
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Forum, Social feed
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Leveled Up
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Completed Action
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Completed Custom Action
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Purchased Item
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Added Comment
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Commit
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Complete Commitment
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Share
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Disliked a Comment
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Invited User
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Messaged User
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Create
for the list of actions.
The leaderboard
The leaderboard includes two tabs:
The individual standings feature the top 3 users with the most points. Then all users are listed below that, in ranked order.
The team standings show groups in ranked order. A group’s points are the sum of its users' points.
At any time, you can reset the leaderboard to return everyone’s points to zero. For example, if you host a new contest each day during an event, you might announce a winner in the evening before resetting for the next day.
Note that resetting points does not reset the actions. If a user performed an action on a piece of content on day 1, they can’t earn points again on day 2 for that same action on that same piece of content.
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Find the leaderboard in your profile menu.
Assign points on your platform
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Point values are designated by your team. Your JUNO Success Manager will provide a template for you to assign points to each action or activity and add points multiplier tags to content. See Actions and activities for the list of default points.
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Points multipliers
Normally, the same action is worth the same number of points no matter where it is on the site. But with points multiplier tags, you can make actions on certain specific pieces of content worth more points. Add a points multiplier to any content page that you want to encourage people to interact with.
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Points multiplier tags go as high as x10. See all points multiplier tags.
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Create contests
One reason people enjoy gamification is the opportunity to earn prizes. If it suits your conferenceplatform, organize prizes to be sent to the winners of your leaderboard.
Think about rules you might to create for a contest:
How many prizes can you give away?
Would you like to reset the leaderboard at any point during your conference? If so, when?
Who is eligible to earn prizes?
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A visual of the prize(s) can be put in a featured rotator or a billboard rotator to give users even more incentive to attendees to participate. You can also remind attendees them to engage with content through push global notifications at any point during the event.
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