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  • Accepted file types and recommended image sizes:

    • ‘png,’‘jpg,’‘jpeg,’‘bmp,’

Learn more about image sizesthe new v2 image editor and image speicifications.

Moderation

Interaction options

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Choose the length of time you want the green room to be active before the session starts (default is 30 minutes).

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Media

In this section, you can upload files to be displayed as Session Resources, which anyone can download from the session. Multiple files and all file types are accepted. Tested file types include:

  • Documents: PDF, CSV, XLS, ZIP, PPT, DOC (and other document types)

  • Images: JPG, PNG, GIF (and other image types)

  • Videos: MOV, MP4 (and other video types, which can exceed 10 MB)

Video file types can be larger than 10 MB, while all others are capped at 10 MB.

If you encounter any issues with certain file types, please contact your Client Success Manager to ensure support for those file types.

Additional tips

  • Ensure to adhere to character limits and recommended image sizes for optimal display.

  • Regularly review and update session information as needed.

  • Utilize the search functionality to find specific sessions within the catalog quickly.