Content Comparison

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Inside the activity report

[SRCREENSHOT of CSV with category, action, label, content columns highlighted - user info and date highlighted too, but secondary hierarchy]

Each row in the report lists one activity. The user who performed the activity is in the first column, followed by some basic user information. The last column shows the time the activity was performed.

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Category, Action, Label, and Content are the most important columns. They describe the activity itself. On the rest of this page, we define what you see in those columns so that you can understand what each activity means.

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In the definitions below, words in brackets represent dynamic information that is pulled into your unique report. For example, “[Number of credits]” below might say “50” in your report. Words without brackets appear as shown. For example, you would see the words “Accumulative Content” in your report.

CE/CME

A user earned CE credits on a piece of content. The number of credits earned is listed (label).

A user claimed CE credits on a piece of content.

A user downloaded a CE certificate.

Chat

A user sent a message in the chat panel, such as during a session. The full text of the message is listed (label).

Clicked

The user clicked an item in a module or the schedule (action). The slug of the URL page that that they were directed to is listed (label). For example, Clicked | Schedule Row | /main/live/panels/welcomesessionname means that they clicked into a session from the schedule.

The user clicked on metadata, like a social media link. The URL of the metadata is listed (label).

Commented

The user left a comment in the comments section on a content page. does this include feed and forum? The text of their comment is listed (label).

Create Account

The user created an account using the form on the welcome page, or through SSO integration. Users added to the database through API registration integration or the JUNO importer are not tracked by this report.

Dialog open

The user opened the Moderate dialog in a live session.

Downloaded

The user downloaded an analytics report, either sitewide or per content page. The report name is listed (label).

The user downloaded a resource. The resource title is listed (label).

Favorited

The user clicked the Like button on a piece of content. The content name is listed (label).

Hand (Raise, Lower)

The user raised their hand to ask to speak in a session.

After raising their hand, the user canceled their request to speak in the session.

Q&A

Tested this and it didn't work on my playground.

The user submitted a Q&A question in a session. The text of the question is listed (label).

Question

The user answered a question on a content page. This includes polls in live sessions. The question type and name are listed (category) along with the user’s answer (label).

Review

The user left a review for a session. The number of stars given (category) and the text response (label) are listed.

Route

The user clicked a link that directed them to another page within the platform. The slug of the URL that they were directed to is listed (label).

The user clicked a link that directed them to a page outside of the platform. The URL that they were directed to is listed (label).

Schedule (Start, Complete)

The user opened the schedule dialog to start scheduling a meeting with another user. The other user’s name is listed (label).

The user closed the schedule dialog because they finished scheduling a meeting with another user. The other user’s name is listed (label).

Session (Attend, Joined, Left)

Anchor
session session

The user clicked the Attend button on a session to add it to their schedule. This includes public sessions, private meetings, and in-person sessions. The name of the session is listed (label).

The user entered a session while it was live. This includes public sessions, sub-breakouts, and private meetings. The name of the session is listed (label). If it’s a sub-breakout, the label looks like this: Breakout from [Session name] [#ID].

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Talk Now (Requested, Accepted, Canceled)

The user clicked the Talk Now button to call another user.

The user clicked the Talk now button to call another user, but then they canceled the call.

The user accepted a call from the Talk now button.

The user rejected a call from the Talk now button.

Track (Started, Next)

The user clicked the Start button to begin a course. The track name is listed (label).

The user clicked the Next button to go to the next lesson in a course. The lesson name is listed (label).

Update Details

The user clicked the Save button to update their personal profile. The user’s name is listed (label).

View Content

The user viewed a piece of content. This means they went to the content page and stayed there for any amount of time. The content name is listed (label).

Note that for sessions, activity reports log a view no matter the session status (upcoming, past, or live). But they also log a joinwhen the session is live. This means that you will see both a view line item and a join line item when a user enters a live session.

The user clicked on a speaker or partner to open the preview pop-up. For example, clicking on a speaker who is listed on a session page would trigger this activity. The name of the content, such as the speaker or partner, is listed (label).

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View Notifications

The user clicked a notification in the notifications panel. This does not include global notifications. The notification text is listed (label).

View Leaderboard

The user opened the leaderboard.

The user clicked on another user in the leaderboard to open their quick profile. The viewed user’s name is listed (label).

View Users

The user clicked on another user to open their quick profile. The viewed user’s name is listed (label). This applies to anywhere on the platform except for the leaderboard. For example, clicking on a user’s profile photo in the directory would trigger this activity.

[SCREENSHOT]

After opening another user’s quick profile, the user clicked the View Full Profile button to open their full profile. The viewed user’s name is listed (label). For example, clicking on a user’s profile photo in the directory then clicking View Full Profile would trigger this activity.

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Watched, Progress

The user watched part or all of a video. This includes on-demand videos, rotator videos on partner pages, and pre-recorded videos in sessions. The video type and percentage watched are listed (category). The content title or metadata ID are also listed (label).

For example, YouTube 50% | Watched YouTube | mcDnMbJwFCA means that the user watched half of the YouTube video with that ID.

The user watched part or all of a live session. The percentage list watched is listed (label). For example, if they watched half of the session before leaving, the report would say 50%. If they stayed for the whole session, the report would say 100%.

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Category
[Wistia, YouTube, Vimeo, Brightcove, or VideoJS][Percentage watched]

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Action
Watched [Wistia, YouTube, Vimeo, Brightcove, or VideoJS]

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Label
[Video title or ID]

The user