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What to know

In this meeting, the JUNO Senior Client Sucess Manager and main Client stakeholders walk through any last-minute concerns.

Homework (Prepare before the meeting)

Client team

JUNO team

(star) Share with Client Success Team any feedback/concerns that you’d like to discuss
(star) Review to dos and prepare questions around any uncertain or unclear tasks

(star) Sr. CSM to connect with Lead CSM and understand outstanding to dos
(star) Prepare status report of any outstanding development needs

What to do during and after the meeting

Client team

JUNO team

(tick) Complete any clarified to dos
(tick) Action item here

(tick) Sr. CSM to give Lead and support CSMs feedback
(tick) Create or refine action plan to meet deadlines

Resources

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Category: Client Meetings
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