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Jira Legacy
serverSystem JIRA
serverId3f12f153-bffd-3ed0-b47b-ead9f2659362
keyJDT-165

Type

Reference

Reader

Clients / CSMs

Reader goal

Be able to read their downloaded activity reports - understand what all the categrory/action/label items mean

Contributors

JUNO version

V2.3

Reviewers (check the box when you’re done!)

  •  

Review deadline

Notes for reviewers

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[SRCREENSHOT of CSV with category, action, label highlighted]

Explain that we are looking at these 3 columns. Point out the user info and the date briefly

Explain that in the examples below, some information is static; the work “review” will be the word “review” in your report. But other information is an example of dynamic information that’s pulled into the report'; the text “great session!” is example text from a review. But it will look different in your report, depending what the user wrote, or blank if they wrote nothing.

Activities (A-Z)

Table of Contents
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maxLevel3

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CE/CME

Category
Accumulative Content

Action
CME

Label
Earned: [Number of credits]

...

Category
Profile

Action
CME

Label
Download or Claimed

Chat

this wasn’t in the dev 2.3 report? only in trav’s

Category
Chat

Action
Content

Label
[Message text]

A user sent a message in the chat panel, such as in a session. The content is not identified. The report pulls the full text of the message (label)

Clicked

Category
Clicked

Action
Library, Slide, Schedule Row, Grid Item, or Blurb

Label
[Content slug]

The user clicked on a piece of content from either a LIBRARY, SLIDE, or the schedule (action). The report pulls the slug of the piece of content (label).

Category
Clicked

Action
Meta

Label
[Metadata URL]

The user clicked on meta data, like a social media link. The report pulls the URL of the meta data.

Category
Library, OT Session, Partner, Speaker, Track

Action
Click

Label

Commented

Category
Commented

Action
Content

Label
[Comment text]

The user left a comment in the comments section on a content page. does this include feed and forum? The report pulls the text of their comment (label).

Create Account

Category
Create Account

Action
User

Label
Start

The user created an account.

Dialog open

Category
Dialog Open

Action
Moderate Stream

Label

...

Label

The user opened the Moderate dialog in a live session.

Downloaded

Category
Download

Action
Analytics

Label
[Report name]

The user downloaded an analytics report. The report lists the report name (label).

Category
Downloaded

Action
Download

Label
[Resource title]

The user downloaded a resource. The report lists the resource title (label).

Favorited

Category
ContentFavorited

Action
DownloadContent

Label
[Content name]

The user clicked the Like button on a piece of content. The report lists the content name.

Hand (Raise, Lower)

Category
Raise Hand

Action
Content

Label
Raised HandRaised Hand

The user raised their hand to ask to speak in a session.

Category
Lower Hand

Action
Content

Label
Lowered Hand

After raising their hand, the user canceled their request to speak in the session.

Question

Category
Order - [Question name]

Action
Question

Label
[Answers, listed in selected Selected order]

Category

Poll - [Question name]

Action

Question

Label

[Selected answer]

Category

Rating - [Question name]

Action

Question

Label

[Selected number]

Profile

...

Category
Profile

...

Action
CME

...

Label
Download or Claimed

Progress

...

Category
Progress

...

Action
Timed View

...

Label
[Percentage watched]

The user answered a question on a content page. The report lists the question type and name (category) along with the user’s answer (label).

Review

Category
[Number of stars]

Action
Review

Label
[Review comment text]

The user left a review. The report pulls the number of stars given (category) and the text response (label).

Route

Category
Route

Action
Page

Label
[Page slug]

The user clicked a link that directed them to another page within the platform. The report lists the page slug.

Category
Route

Action
External Label
[External URL]
External

Label
[External URL]

The user clicked a link that directed them to a page outside of the platform. The report lists the URL.

Schedule (Start, Complete)

Category
Schedule Start

Action
Meeting

Label
[The other user’s name]

Text

Category
Attend

Category
Schedule Complete

Action
Meeting

Label
[The other user’s name]

Text

Session (Attend, Joined, Left)

The other user’s name]

Text

Session (Attend, Joined, Left)
Anchor
session
session

Category
Attend

Action
Content

Label
[Session name]

The user clicked the Attend button on a session to add it to their schedule. Includes public sessions and private meetings (1:1 meetings). The report pulls the name of the session (label).

Category
Joined

Action
Content

Label
[Session name]

The user clicked the Attend button on entered a session to add it to their schedulewhile it was live. Includes public sessions, sub-breakouts, and private meetings (1:1 meetings). The report pulls the name of the session (label).. Note that the label for sub-breakouts looks like this: Breakout from [Session name] [#ID]. The ID number indicates ___

Category

Joined

Left

Action
Content

Label
[Session name]

The user entered a session while it was liveleft a session, whether in the middle of the session or because it ended. Includes public sessions, sub-breakouts, and private meetings. The report pulls the name of the session (label). Note that the label for sub-breakouts looks like this: Breakout from [Session name] [#ID]. The ID number indicates ___

...

Category
Left

...

Action
Content

...

Label
[Session name]

The user left a session, whether in the middle of the session or because it ended. Includes public sessions, sub-breakouts, and private meetings.

Talk Now (Requested, Accepted, Canceled)

...

Category
Requested

...

Action
User

...

Label
Talk Now

...

Category
Accepted

...

Action
User

...

Label
Talk Now

A user accepted a call from the Talk now button. (is this only for exhibitors? or the phone button in direct messaging?) The word user

...

Category
Canceled

...

Action
User

...

Label
Talk Now

Track (Started, Next)

...

Category
Started

...

Action
Track

...

Label
[Track Name]

...

Category
Next

...

Action
Track

...

Label
[Lesson Name]

Update Details

...

Category
Update Details

...

Action
User

...

Label
[Updated user’s name]

View

...

Category
Viewed

...

Action
Content

...

Label
[Content name]

Text

...

Category
View Popup

...

Action
Content

...

Label
[Content name]

...

Category
View Notification

...

Action
Notification

...

Label
[Notification text]

Text

...

Category
View Leaderboard

...

Action
Leaderboard

...

Label
View Leaderboard

Text

...

Category
View User

...

Action
Leaderboard

...

Label
[User’s name]

Text

...

[#ID]. The ID number indicates ___

Talk Now (Requested, Accepted, Canceled)

Category
Requested

Action
User

Label
Talk Now

The user clicked the Talk Now button to call another user.

Category
Accepted

Action
User

Label
Talk Now

The user accepted a call from the Talk now button.

Category
Canceled

Action
User

Label
Talk Now

Text

Track (Started, Next)

Category
Started

Action
Track

Label
[Track Name]

The user clicked the Start button to begin a course. The report lists the track name.

Category
Next

Action
Track

Label
[Lesson Name]

The user clicked the Next button to go to the next lesson in a course. The report lists the lesson name.

What about complete button?

Update Details

Category
Update Details

Action
User

Label
[User’s name]

The user clicked the Save button to update their personal profile. The report lists the user’s name.

View

Category
Viewed

Action
Content

Label
[Content name]

The user viewed a piece of content. Note that for sessions, viewing only happen when the session is upcoming or past. When the session is live, users join the session instead. The report lists the content name.

Category
View Popup

Action
Content

Label
[Content name]

Text

Category
View Notification

Action
Notification

Label
[Notification text]

The user clicked a notification. The report lists the notification text.

Category
View Leaderboard

Action
Leaderboard

Label
View Leaderboard

The user opened the leaderboard.

Category
View User

Action
Leaderboard

Label
[User’s name]

The user clicked on another user in the leaderboard to open the quick profile. The report lists the viewed user’s name.

Category
View User Details

Action
User

Label
[User’s name]

After opening another user’s quick profile, the user clicked the View Full Profile button to open their full profile. The report lists the viewed user’s name.

Category
View User Popup

Action
User

Label
[User’s name]

TextThe user clicked on another user to open the quick profile. This applies to anywhere on the platform except for the leaderboard. The report lists the viewed user’s name.

Watched, Progress

Category

View User Popup

Progress

Action

User

Timed View

Label
[

User’s name]

Text

...

Percentage watched]

Category
Wistia [Percentage watched]

Action
Watched Wistia

Label
Video title or ID

Category
YouTube [Percentage watched]

Action
Watched YouTube

Label
Video title or ID