Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Comment: ready for review
Page Properties

Status

Status
colourRed
titlenot visible to public
Status
colourPurpleYellow
titleHave SME questions
Doing workshop with people before final
in review

Type

Explanation

Reader

Clients

Reader goal

Learn why you might want groups on your site / and which features groups can use.

Contributors

Scrilla, Renae

CSMs: Ashley, Amanda, Catrina

JUNO version

V2.0

Reviewers (check the box when you’re done!)

  •  Renae
  •  Travis
  •  Ashley
  •  Scrilla

Review deadline

Notes for reviewers

Workshop note:

  • In this doc, want to write what’s possible NOW.

    • What actually works (technical) and what we recommend for use cases/experience.

    • What clients are imagining for future, that we know works.

  • If it doesn’t work right now or uncertain, notes go hereGroups - Mini workshop Jan 24

Topic sentenceLearn how to use groups to enhance the attendee experience.

Why groups?

Dividing your users into groups gives them a unique, intimate experience. While at the larger event, they They get to connect and network with a smaller group of people in different places around the site. They can also stay connected year-round on your Single Destination platform.

People can might be grouped intoby:

  • Regional association chapters

  • What else?

  • Can they be special groups for the event, or always based on real-life groups?

Any other reasons clients have been excited about groups? Specific ways they want to use them?

...

  • chapter membership, or other real-life groups.

  • Content interests. You can ask attendees to select profile interest tags ahead of time so that we can assign them to their preferred group(s).

  • Access to content. For example, people with special ticket access can start engaging as a group before it’s released.

  • Guided content paths. If you plan a curriculum or content collection, you can make sure attendees see content meant for their group. This strategy is helpful if you want to make sure people get equal access to different types of content.

Planning groups

Keep these guidelines in mind when planning groups:

Restrictions:

  • Do groups have to be the same across 365 / event sites? (What about how this relates to the feed - is it across 365?)

  • Size, tags, technical things?

Suggestions:

  • Size for best user experience?

  • If you have multiple sites within your platform, groups are added to all of them. For example, all group social feeds will be available on the year-round site and the event site.

  • People can be in multiple groups.

  • Groups must be predetermined. People cannot self-select into groups during the middle of an event.

Special features for groups

...

Group home pages are a central connection point for group members. They can only be accessed by members of the group.

Any specific or unexpected use cases?

Pages are configurable with various modules. For example, a regional association chapter can host information, images, resources, and a list of group members on their page. Popular posts from the group feed are displayed, along with a link for easy access to the conversation.

Talk to the JUNO team to learn more about configuring group home pages.

...

An example blank group home page (click to expand)

Group feed

Groups get their own private social feed. You can post and comment in on the social feed at any time during the event or year-round. Learn more about feeds.

Any specific or unexpected use cases?

...

Group chat channel

When group members join the same session, they can have a private conversation in their own group chat channel. Unlike the social feed, these conversations happen inside sessions and disappear once the session is over. Learn how to use chat channels.

See your configuration options for chat channels.

Any specific or unexpected use cases?

Include Page
Chat channel - Image
Chat channel - Image

Send to breakouts by group

During a session, moderators can send attendees into breakout rooms based on their group.

Any specific or unexpected use cases?

Leaderboard

Usually, the leaderboard lists all users. But if you want to narrow the competition, you can make the leaderboard only show attendees people who are part of their group. Any specific or unexpected use cases?

Note these guidelines for planning:

  • If someone is in multiple groups, you must choose one group for their leaderboard.

  • Attendees can’t see point totals for other groups.

Learn more about leaderboard configuration options.